UK Technical Underwriting Manager Risk Managed

Job Description

IntroductionAt Pen, we dont just underwrite risk, we unlock possibility.

Ensure all your application information is up to date and in order before applying for this opportunity.

Were a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution.

With entrepreneurial energy, niche expertise, and a bold growth mindset, were transforming what it means to be an MGA in todays insurance landscape.

Whether youre shaping new products, solving complex problems, or collaborating across teams, your ideas and initiative will help deliver smarter solutions for our clientsand move the industry forward.

Here, agility meets stability.

Creativity meets execution.

And your career meets real opportunity.

At Pen, we champion innovation, value accountability, and thrive on building something better together.

If youre looking to join a team thats rewriting the future of underwriting, wed love to hear from you.Overview
*Please note this role can be based out of any of our Pen Underwriting locations
*The Technical Underwriting Manager is responsible for providing technical leadership within the Risk Managed division.

The role is accountable for delivering financial performance (GWP, revenue and profitability) alongside insurer performance targets (loss ratio), through effective management of underwriting standards and technical performance.A key focus of the role is to design and embed a robust underwriting framework that enables the delivery of products under delegated authority from carrier partners.

The role holder will own the product suite, ensuring ongoing value, competitiveness, and relevance for brokers, coverholders and end customers.How you'll make an impactLead and influence the technical performance of the business unit, driving delivery of P&L objectives through proactive performance management, including target setting, monitoring and corrective action planningIdentify emerging risks, trends, opportunities and challenges, responding with clear, actionable plans to protect and enhance performanceDevelop and maintain underwriting frameworks, guidelines and rating structures to support consistent, high-quality underwriting decisions within delegated authorityContribute to product development, innovation and continuous improvement of underwriting systems and processesEstablish and maintain high standards of technical underwriting, professional conduct and ethical behaviour across the teamWork closely with Risk & Governance to allocate underwriting authorities and implement structured audit processes to ensure compliance and consistencySupport internal and external audit processes, including oversight of delegated authority arrangementsAct as a key referral point for complex or high-value risks exceeding individual underwriting authoritiesBuild and maintain strong relationships with key stakeholders including brokers, insurers and coverholdersLead, coach and develop underwriting teams, ensuring capability and succession for future growth and market opportunitiesEnsure adherence to service standards and effective handling of complaints in line with company proceduresAct as a role model for company values, professionalism and ethical conduct, ensuring compliance with the AJG Professional Standards ManualEnsure full compliance with all applicable legal, regulatory and governance requirements, taking ownership for identifying gaps and implementing remedial actions where requiredAbout YouTechnical Knowledge Strong understanding of insurance principles and the application of these in complex underwriting scenariosAdvanced knowledge of underwriting disciplines, pricing and rating methodologiesAwareness of when specialist input (e.g.

surveys, engineering reports) is required for complex risksGood understanding of claims handling, reserving and its impact on loss ratio performanceStrong knowledge of UK regulatory frameworks and legal considerations within insuranceExperience Proven underwriting leadership experience within a defined line of businessStrong track record of delivering against financial targets and managing business performanceExperience operating within delegated authority environmentsDemonstrated ability to embed robust processes and technical standards in line with compliance requirementsExperience working in a matrix environment, collaborating across functions to deliver shared objectivesStrong market awareness with the ability to identify and capitalise on growth opportunitiesSkills & Capabilities Strong analytical capability, with the ability to interpret KPIs and drive performance improvementsExcellent communication skills, with the ability to influence and engage across all levels, both internally and externallyStrong organisational and leadership skills, with the ability to manage teams against deadlines and targetsEffective negotiation and decision-making skills in complex scenariosCommercial acumen and financial awareness, including business planning and trading in a competitive marketProficient in Microsoft Office applications (Outlook, Word, Excel, PowerPoint)Awareness and practical understanding of how data and AI can enhance underwriting and product developmentStrong product knowledge across standard and complex risks, with the ability to evolve offerings in response to market changesCompensation and benefitsAt Gallagher, we believe supporting our colleagues goes far beyond the role itself.For more information, visit our Benefits page.Competitive compensationComprehensive benefits programs designed to support your well-beingCareer development opportunities and ongoing learningA collaborative, people-first culture with accessible leadershipThe opportunity to do meaningful work with global reach and local impactAt Gallagher, we are dedicated to building an inclusive and authentic workplace.

If your past experience doesnt align perfectly, we encourage you to join ourTalent Community to stay connected to additional career opportunities. xwzovoh

Although this role is listed as full-time, if youre in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch.

We will also offer reasonable adjustments to the recruitment process if required, so please let us know .Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)