UK Technical Underwriting Manager Risk Managed

At Pen, we don’t just underwrite risk, we unlock possibility. We’re a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, we’re transforming what it means to be an MGA in today’s insurance landscape. Whether you’re shaping new products, solving complex problems, or collaborating across teams, your ideas and initiative will help deliver smarter solutions for our clients—and move the industry forward. And your career meets real opportunity. At Pen, we champion innovation, value accountability, and thrive on building something better together. The Technical Underwriting Manager is responsible for providing technical leadership within the Risk Managed division. The role is accountable for delivering financial performance (GWP, revenue and profitability) alongside insurer performance targets (loss ratio), through effective management of underwriting standards and technical performance.   Lead and influence the technical performance of the business unit, driving delivery of P&L objectives through proactive performance management, including target setting, monitoring and corrective action planning Identify emerging risks, trends, opportunities and challenges, responding with clear, actionable plans to protect and enhance performance Develop and maintain underwriting frameworks, guidelines and rating structures to support consistent, high-quality underwriting decisions within delegated authority Work closely with Risk & Governance to allocate underwriting authorities and implement structured audit processes to ensure compliance and consistency Support internal and external audit processes, including oversight of delegated authority arrangements Act as a key referral point for complex or high-value risks exceeding individual underwriting authorities Lead, coach and develop underwriting teams, ensuring capability and succession for future growth and market opportunities Ensure adherence to service standards and effective handling of complaints in line with company procedures Act as a role model for company values, professionalism and ethical conduct, ensuring compliance with the AJG Professional Standards Manual Ensure full compliance with all applicable legal, regulatory and governance requirements, taking ownership for identifying gaps and implementing remedial actions where required Awareness of when specialist input (e.g. surveys, engineering reports) is required for complex risks Good understanding of claims handling, reserving and its impact on loss ratio performance Strong knowledge of UK regulatory frameworks and legal considerations within insurance Proven underwriting leadership experience within a defined line of business Strong track record of delivering against financial targets and managing business performance Demonstrated ability to embed robust processes and technical standards in line with compliance requirements Strong market awareness with the ability to identify and capitalise on growth opportunities Strong analytical capability, with the ability to interpret KPIs and drive performance improvements Commercial acumen and financial awareness, including business planning and trading in a competitive market Proficient in Microsoft Office applications (Outlook, Word, Excel, PowerPoint) Awareness and practical understanding of how data and AI can enhance underwriting and product development Strong product knowledge across standard and complex risks, with the ability to evolve offerings in response to market changes Compensation and benefits Competitive compensation Career development opportunities and ongoing learning  The opportunity to do meaningful work with global reach and local impact  At Gallagher, we are dedicated to building an inclusive and authentic workplace.  If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)