Unified Communications Engineer
Unified Communications Engineer (Microsoft Teams) SC Cleared
Security Clearance: Active SC Clearance Required
We are looking for an experienced Unified Communications Engineer with strong expertise across the Microsoft Teams ecosystem to join our growing team. This is an exciting opportunity to work on business-critical collaboration and communication platforms within a secure environment, supporting both project delivery and operational services.
The successful candidate will have a broad understanding of Unified Communications technologies, with a particular focus on Microsoft Teams, voice, and collaboration services. An active SC Clearance is essential for this role.
Key Responsibilities
- Design, implement, and support Microsoft Teams collaboration and voice solutions.
- Administer and maintain Microsoft Teams, Teams Phone, Auto Attendants, and Call Queues.
- Configure and support Direct Routing, Operator Connect, and Calling Plans.
- Troubleshoot complex issues across Teams, telephony, and Unified Communications infrastructure.
- Support Microsoft 365 collaboration technologies and ensure service availability.
- Work with stakeholders to gather requirements and deliver UC solutions that meet business needs.
- Assist with migrations from legacy telephony platforms to Microsoft Teams.
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