Unified Communications Systems Engineer
Aspire Recruitment
Bury
Salary
£40,620 a year
Job type
full time
Location
Bury, England
Unified Communications Systems Engineer
Location: Greater Manchester
Salary: Up to £40,620 per annum
Job Type: Full-Time, Permanent
We are seeking an experienced UC Systems Engineer to join a growing and innovative technology solutions provider. This is an excellent opportunity for a customer-focused engineer with a strong background in Unified Communications (UC), IP telephony, and technical support.
You will play a key role in delivering installation, maintenance, troubleshooting, and support services across a diverse UC technology portfolio. Working closely with customers, project teams, support specialists, and sales colleagues, you will help ensure exceptional service delivery and customer satisfaction.
Key Responsibilities- Install, configure, maintain, and support Unified Communications systems.
- Diagnose and resolve hardware, software, network, and system-related issues.
- Provide on-site and remote technical support to customers.
- Manage faults and service tickets in line with agreed SLAs.
- Liaise with project and support teams to ensure efficient job completion and customer communication.
- Support the sales function with technical expertise during customer engagements and solution design.
- Maintain accurate documentation, records, and ...