User Research Officer

Your role Reporting to EMBL-EBI's Deputy Director, funded by Wellcome and working closely with senior colleagues responsible for data services, training, infrastructure development, in this role, you will work alongside colleagues in EMBL-EBIs Global Engagement programme to: Develop a stakeholder map of the current landscape of life science data communities and resources in low and middle income countries, and identify gaps in engagement of biodata communities (including users, contributors, and delivery partners).

Coordinate outreach to existing and new biodata communities to understand user needs, experiences, pain points and opportunities with respect to the use and development of biodata resources

Work with EMBL-EBI-based service teams to inform user research and raise awareness of new stakeholders or new needs identified

Build and share new and specific understanding of global community challenges, identify priority use cases

Advise the Global Engagement programme on potential collaborations and partnerships

Primary Duties & Responsibilities: Leading the EMBL-EBI Global Engagement programme user research to find and engage new key stakeholders communities

Connecting key stakeholders with EMBL-EBI data resources and training teams

Running user research activities that enable key stakeholders from low and middle income countries to understand motivations and provide a forum for user needs to be heard

Ensuring that your work is in collaboration with ongoing activities within EMBL-EBI data service teams and central global engagement activities.

Developing a framework for distributed user research (some user research will happen within teams responsible for delivering specific resources), expertise and insight sharing with Global Engagement programme

Proposing, through user research, recommendations for the development of data resources and/or new engagement channels or events

You have Familiarity with biodata services and the communities who use them

Ability to gather data resource requirements from audiences in the Global Engagement programme and communicate these to resource delivery teams

Experience interfacing with biodata scientific communities in Africa, Latin America, and/or South East Asia

Ability to combine experiences and intuition across multiple fields to build insights and perspectives adaptable to resource-limited settings.

Strong communication skills with an appetite for building new relationships, and keeping existing relationships and communities engaged

You may also have Technical understanding of bioinformatics processes or operations evident through software engineering / web development projects, research/data service experiences, publications and/or GitHub repositories

Demonstrated ability or experience to deconstruct complex low resource problems into basic units and map these to requirements

Experience with internal and external communication strategies such as communication campaigns, social media engagements

Experience building strategic partnerships, or communities, evident through

establishing/managing

scientific networks and communities

Contract length: Project based contract for 3 years Salary:

Grade 5 or 6 monthly salary from £3,452.05 or £3,861.91 after tax plus generous benefits and financial allowances based on personal circumstances. Excluding personal pension and insurance contributions. *** We will review applications on a rolling basis and in the event that we identify a suitable candidate sooner, we reserve the right to close the vacancy earlier that the published closing date *** Why join us

Do something meaningful At

EMBL-EBI

you can apply your talent and passion to accelerate science and tackle some of humankind's greatest challenges. EMBL-EBI, part of the European Molecular Biology Laboratory, is a worldwide leader in the storage, analysis and dissemination of large biological datasets. We provide the global research community with access to publicly available databases and tools which are crucial for the advancement of healthcare, food security, and biodiversity.

Join a culture of innovation We are located on the Wellcome Genome Campus, alongside other prominent research and biotech organisations, and surrounded by beautiful Cambridgeshire countryside. This is a highly collaborative and inclusive community where our employees enjoy a relaxed atmosphere. We are committed to ensuring our employees feel valued, supported and empowered to reach their professional potential. Watch this

video

to see how EMBL-EBI makes an impact. Enjoy lots of benefits: Financial incentives:

Monthly family, child and non-resident allowances, annual salary review, pension scheme, death benefit, long-term care, accident-at-work and unemployment insurances

Flexible working arrangements -

including hybrid working patterns

Private medical insurance

for you and your immediate family (including all prescriptions and generous dental & optical cover)

Generous time off:

30 days annual leave per year, in addition public holidays

Relocation package

including installation grant (if required)

Campus life:

Free shuttle bus to and from work, on-site library, subsidised on-site gym and cafeteria, casual dress code, extensive sports and social club activities (on campus and remotely)

Family benefits:

On-site nursery, 10 days of child sick leave, generous parental leave, holiday clubs on campus and monthly family and child allowances

Benefits for non-UK residents:

Visa exemption, education grant for private schooling, financial support to travel back to your home country every second year and a monthly non-resident allowance.

For detailed information please visit our employee benefits page

here . What else you need to know International applicants:

We recruit internationally and successful candidates are offered visa exemptions. Please take a look at our

International Applicants

page for further information.

EMBL is a signatory of DORA.

Find out how we apply DORA principles to our recruitment and performance assessment processes

here .

Diversity and inclusion:

At EMBL, we believe that diverse teams drive innovation and scientific excellence. We encourage applications from candidates of all genders, identities, nationalities and/or any other diverse backgrounds.

How to apply:

To apply please submit a cover letter and a CV through our online system. Applications will close at 23:59 CET on the date shown below. We aim to provide a response within two weeks after the closing date.

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