Warehouse and Logistics Operations Manager

Our client, a rapidly growing consumer goods business with a strong online and retail presence, is seeking an experienced *** Warehouse & Logistics Operations Manager *** to take ownership of its warehouse, inventory, fulfilment and international logistics operations. This is a hands-on management role for someone who is equally comfortable leading a team, improving processes and supporting day-to-day warehouse activity. The successful candidate will play a key role in improving stock accuracy, strengthening operational processes and supporting continued growth across the UK and Europe. Warehouse & Logistics Operations Manager - Key Responsibilities * Manage the day-to-day running of the warehouse * Lead, support and develop the warehouse team * Ensure orders are picked, packed and dispatched accurately and on time * Maintain accurate stock records within the company's ERP system * Investigate and resolve stock discrepancies * Oversee cycle counts, stock takes and inventory reconciliations * Improve warehouse layouts, stock locations and storage processes * Coordinate UK, European and international shipments * Work with freight forwarders, customs agents and courier partners * Oversee fulfilment across online marketplaces, B2B and European customers * Monitor courier, warehouse and shipment performance * Maintain operational procedures, training guides and warehouse documentation * Identify and implement continuous improvements across the operation * Ensure health and safety procedures and company policies are followed Warehouse & Logistics Operations Manager - Candidate Profile The successful candidate will ideally have: * Previous experience as a Warehouse Manager, Logistics Manager or similar * Forklift Truck (FLT) experience (ideally counterbalance and stacker) * Experience leading a warehouse or fulfilment team * Strong inventory management and stock-control knowledge * Experience using warehouse management, stock-control or ERP systems * Experience coordinating international shipments and shipping documentation * Good knowledge of freight, courier and customs processes * Strong organisational and problem-solving skills * Excellent attention to detail * Confidence using Microsoft Excel * A hands-on and practical approach to management * Experience with online marketplace fulfilment, consumer goods, serial-controlled stock or European logistics would be advantageous. Warehouse & Logistics Ops Manager - Package * Salary up to £40,000 per annum (DOE) * 20 days' annual leave plus bank holidays * Company pension * Sick pay * Free on-site parking *Kitchen facilities with refreshments available * Company events and social activities * Career progression opportunities * Salary reviews and annual bonus potential * Time off in lieu for additional hours worked during peak periods This is an excellent opportunity to join a successful and growing business where you will have the autonomy to improve warehouse operations, strengthen inventory controls and build a team capable of supporting future growth