Account Manager
Harmony Fire
City of London
Job type
full time
Location
City of London, London
Category
Sales & business development
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Harmony Fire has 60 other live jobs on Jobroute.
Harmony is on a mission to be the best life safety partner to work with and for. Rated an ‘Outstanding Employer’ by Best Companies in 2025, we are only getting bigger and stronger — and we’re looking for A-players to help us get there.
We are passionate about making a difference and obsessed with quality. Our goal is to build a world where every resident can sleep safely at night, knowing their home is 100% safe.
The Account Manager (Service) is responsible for owning and growing a portfolio of named client accounts within Harmony Fire’s Service function, ensuring Harmony Fire is positioned as the life safety partner of choice. The role builds long-term, trusted relationships with key client stakeholders, driving retention, renewal and organic growth across fire safety, life safety and lightning protection services.
Working closely with the Service function, sales and delivery teams, the Account Manager ensures a seamless, joined-up customer experience from initial handover through to ongoing account management, identifying and converting cross-sell and upsell opportunities while maintaining commercial discipline across pricing, margin and contract terms.
We are passionate about making a difference and obsessed with quality. Our goal is to build a world where every resident can sleep safely at night, knowing their home is 100% safe.
The Account Manager (Service) is responsible for owning and growing a portfolio of named client accounts within Harmony Fire’s Service function, ensuring Harmony Fire is positioned as the life safety partner of choice. The role builds long-term, trusted relationships with key client stakeholders, driving retention, renewal and organic growth across fire safety, life safety and lightning protection services.
Working closely with the Service function, sales and delivery teams, the Account Manager ensures a seamless, joined-up customer experience from initial handover through to ongoing account management, identifying and converting cross-sell and upsell opportunities while maintaining commercial discipline across pricing, margin and contract terms.
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