Administrator

Job summary

Important Information for Applicants: This vacancy is for Surrey and Borders Partnership NHS Foundation Trust (SaBP).

This role is offered through Flexi-Bank, a collaborative temporary staffing service delivered in partnership between Surrey and Borders Partnership NHS Foundation Trust and Royal Surrey NHS Foundation Trust. Royal Surrey NHS Foundation Trust acts as the host provider and manages the recruitment, onboarding and administrative processes on behalf of Surrey and Borders.

Please note that although Royal Surrey NHS Foundation Trust branding may appear on this advert and within the recruitment system, successful applicants for this vacancy will undertake bank shifts for Surrey and Borders Partnership NHS Foundation Trust.

Work Location:Tandridge Hub,Caterham Dene Hospital, Church Road, Caterham, Surrey, CR3 5RA

Why join Flexi-Bank?

• Work flexibly - choose shifts that suit your lifestyle and availability
• Access more opportunities - pick up shifts across mental health and community
• Get paid fairly and on time - competitive rates and fast access to earnings through Stream
• Stay supported - benefit from training, development and guidance from our dedicated Temporary Staffing Team

Main duties of the job

Surrey and Borders is looking for someone To act as the admin lead for the team ensuring day to day supervision of band 2 and 3 administrators workload. Providing supervision and development to other members of the administration team in conjunction with Band 5 administrators, where appropriate.

Work Location:

Working Pattern: Monday to Friday from 9AM to 5 PM

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.

Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.

For international travel, both Gatwick and Heathrow airports are nearby.

Would you like to work in an organisation that sits in the top 10 best NHS Mental Health, Learning Disability and Community Services Trusts to work for? This ranking is based on staff feedback in the 2023 NHS Staff Survey.

Job responsibilities

To hold a leadership role with supporting the GPimhs/MHICS leadership team in representing administrators views

To be a nominated champion user for the Interim Tactical Solution (ITS)/EMIS/SystmOne clinical record systems

To conduct administrator system audits for the local PCNs and provide data as required.

Provide cover for other colleagues in the admin team as required for short absences due to annual leave or sickness.

Take and transcribe a wide range of meeting minutes in an accurate and timely manner

Receive and process referrals to the relevant clinician and ITS/EMIS/SystmOne

Update case notes on patient record ITS/EMIS/SystmOne as required

Monitor annual leave requests and sickness absence for manager, as required

Extract data from data warehouses i.e., DART

Type up reports incorporating graphics and tables as required

Type all letters dictated or provided by the team and nearby PCNs

Book appointments on the patient record system for clinics and individual consultations

Answer telephone calls and relay any messages in a timely manner

Creating bespoke documents for the team, such as leaflets etc.

Arrange team events, as required

Monitor data quality of administrative input

Person specification

Qualifications

Essential

• NVQ Level 4 in Business Admin or equivalent experience (4 years)

Experience

Essential

• 4 years' experience of clerical and administrative work requiring a high degree of accuracy and working in accordance with policies/procedures

Knowledge

Essential

• SystmeOne