Administrator

Job summary

Band 2 Administrator for HUB11

• Castle Hill/Hull Royal InfirmaryPart Time
• Have you ever thought about working for the NHS?
• Behind every appointment, every clinic, every patient seen - there is someone who made it happen.

Our Administrators are the unseen heroes of patient care.They support teams, coordinate workloads, and ensure clinics and departments run safely and efficiently. They are trusted, reliable and central to the smooth delivery of care.

Working within fast-paced and supportive teams, you will take on additional responsibility, helping to oversee processes, support colleagues and ensure patients receive the best possible experience.

The reassuring voice on the phone. The calm presence supporting patients in what can often be their most worrying moments. Without them, patients don't get seen. Services don't run. Care doesn't flow.

You don't need previous NHS experience - we can teach you the systems. What we can't teach is compassion, professionalism and the ability to care about getting things right for patients. That's what we're looking for.

Main duties of the job

What you'll bring:

• A caring and compassionate approach
• Confidence communicating with patients and the public
• Good organisational skills and attention to detail
• Basic IT skills (typing, email, data entry, use of computer systems)
• The ability to work as part of a close-knit team
• Calmness in a sometimes fast-paced environment

What you'll gain:

• The chance to make a real difference every single day
• Full and part-time opportunities with flexible working options
• One of the best pension schemes available
• Generous annual leave entitlement - because you work hard and deserve proper time off
• Structured training and ongoing support
• Genuine career progression - many of our senior leaders began in administrative roles

Patient care is at the heart of everything we do, and our administrative teams are central to making that care possible. If you are organised, compassionate, and want a role where your work truly matters, we would love to hear from you.

About us

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Should we receive a high volume of applications the advert may be closed earlier than stated.

Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.

We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.

Person specification

Application Completion

Essential

• ALL sections of application form FULLY completed

Education/ Qualifications

Essential

• Good standard of general education to GCSE level or equivalent, including Maths and English Language.
• Good keyboard skills
• NVQ Level 2 in administration

Desirable

• Previous Administration experience

Knowledge, Training & Experience

Essential

• Experience of providing a service to patients or customers
• Experience of using electronic systems
• Experience of Microsoft Office products

Desirable

• Understanding of the clinical administration pathway
• Knowledge of working within the General Data Protection Regulations 2018

Communication and Interpersonal Skills

Essential

• Team working
• Good organisational skills
• Ability to prioritise own workload
• Ability to communicate effectively using a variety of media
• Proactive and able to work on own initiative

Desirable

• Knowledge of Trust Access Policy
• Knowledge of Referral to Treatment rules and guidelines

Special Attributes and other

Essential

• Professionalism
• Caring
• Honest
• Accountable
• Responsible Attitude

Other Requirements

Essential

• Interested in personal development.
• Flexible approach to hours and conditions

Desirable

• Willingness to travel to other trust sites