Administrator

Job summary

We are looking for a flexible, confident and empathetic person to join our friendly and dedicated Administration Team on a temporary basis to cover maternity leave. This is a part time position for an Administrator. Experience is desirable but not essential as full training will be provided. Working hours are Monday, Thursday and Friday 9am - 6pm with 30 minutes unpaid lunch break - 25.5 hours per week.

Main duties of the job

To provide secretarial and administrative support to the Practice and Management Team. The role is to work closely and under the supervision of the Management Support Officer whilst ensuring administrative systems are continually reviewed and updated. To ensure all admin duties are undertaken efficiently and promptly. To have a knowledge and understanding of Practice policies and procedures and to work in accordance to written protocols surrounding the admin team.

About us

We are a small practice based in North Ormesby, we have 4 GPs, 1 Nurse Practitioner, 1 Practice Nurse and 1 Health Care Assistant supported by our dedicated Reception / Admin Team. We take pride in offering an excellent service to our patients whilst supporting each other. We take pride in providing training and developing our staff to reach their full potential, encouraging progression.

Job responsibilities

Complete and process all referrals from all clinicians

Prepare and complete all private requests including but not limited to medicals and copies of records and reports and form completion

Processing of invoices and collection of payment for any private work

Completing the links daily

Actioning any admin tasks

Assisting the reception team with any backlog relating to admin or the Practice

Assisting with QOF and other recalls including but not limited to Immunisations and Smears

Processing of bowel screening and AAA screening and retinal screening.

To ensure the doc library is up to date

Processing all post-natal reviews and arranging appointments as required.

To attend the systmone and ardens training as required.

To deal with incoming calls relating to admin from patients or hospital or social services and other external organisations as required.

To help in the process of amendments to patient demographic details

Assisting with PPA claims when necessary to cover annual leave or sickness when appropriate

Clinical coding

Scanning/record attaching medical notes and letters

Processing letters

Person specification

Qualifications

Essential

• Grade A to C in English and Maths
• IT skills
• Telephony skills

Desirable

• Administrator experience
• Worked in medical environment either GP practice or Hospital

Experience

Essential

• Experience of working in a public facing role
• Experience of working in an administrative role

Desirable

• Experience of working in General Practice