Apprentice Administrator

Job summary

This is a unique and exciting opportunity for an apprentice administrator in Fountains Medical Practice. Every GP surgery needs an efficient team of administrators/receptionists to ensure every patient experience is a positive one. If you wish to play an integral part in our team, we welcome your application.

We are looking for enthusiastic, motivated individuals with a willingness to learn and in return, we will offer you a varied admin work experience in the healthcare sector.

Main duties of the job

Job responsibilities include:

• To deliver outstanding customer care at all times to patients and all of the primary health care team
• To develop excellent communication skills over the telephone and in person
• Make appointments, deal with a range of patient enquiries and queries
• To provide admin support to the primary health care team
• Scan documents into patient records
• Record/code patient data into their electronic health record

About us

Fountains Medical Practice is a GP practice based in the heart of Chester. We are a forward thinking practice, whom focus on a patient centered approach.

Job responsibilities

Apprenticeship Details:

• Business Administrator, Level 3 Business administrator
• The apprenticeship will be on a fixed term contract for the duration of the apprenticeship
• Salary will be paid at the current apprenticeship wage
• You will work 37.5 hours per week with on the job and off the job learning opportunities and receive 6 hours paid study time (1 day a week)
• 20 days leave plus Bank Holidays

Person specification

Qualifications

Essential

• Eligibility:
• English AND Maths Level 2 is essential - GCSE grade C/4 or above, or equivalent Functional Skills Level 2