B3 Team Administrator - INT

Job summary

Opportunities have arisen in Waverley Neighbourhood Community Mental Health Team to join the administration team.

The post holder will provide a high-quality administrative to a multidisciplinary team. You will need excellent organisational and interpersonal skills, strong attention to detail and experience working within a busy office environment. We are seeking an individual who is proactive, adaptable, hardworking and able to effectively prioritise a varied workload.

The role includes a range of general office duties, including maintaining patient records on the electronic patient record system (SystmOne), supporting clinical staff, filing, photocopying, processing post, scanning and uploading documents, liaising with patients, GPs and medical professionals, managing stationery and clinical supplies, taking meeting notes, responding to enquiries by email, letter and telephone, typing correspondence and supporting data quality audits.

If you are successful at the interview, you will attend an admin assessment remotely on a date agree with the HR office. Please note that the assessment will not schedule on the same date of the interview.

We strongly encourage prospective applicants to visit or contact the team before interview. For an informal discussion about the role, please contact Holly Fenton, Senior Administrator, on 01883 331889.

Main duties of the job

• Receive & process referrals.
• Process discharge paperwork & update system accordingly
• Type all letters for the team.
• Book appointments on patient record system/ update case notes on patient record system as required.
• Take minutes at team meetings & transcribe accurately.
• Answer telephone calls & relay messages in timely manner.
• General admin tasks, i.e., typing/copying/scanning/printing/laminating etc.
• Provide support to team members in setting up rooms for meetings.
• Check & book rooms for other team members.
• Receive/respond/forward emails in appropriate manner.
• Monitor & raise purchase requisitions for stationary/supplies/services such as interpreters for the team.
• Arrange clinic appointments.

Please refer the job description for full details

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.

Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.

For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Applicants must have the right to work in the UK for the duration of the role.

We look forward to receiving your application!

Job responsibilities

For more detailed information on the role and main responsibilities, please find the attached Job Description and Person Specification.

Person specification

Qualifications

Essential

• NVQ Level 3 in Business Admin or equivalent experience

Experience

Essential

• Demonstrable working in an administrative role