Band 3 Quality Administrator/Coordinator- Pathology

Job summary

Pathology at UHB has an exciting opportunity for a Quality Administrator to support the quality team. The post is full-time 37.5 hours per week and the successful candidate will be predominately based at Heartlands Hospital but will be expected to travel across sites as required. Responsibility is to provide a comprehensive and varying range of administrative duties to support Pathology across all UHB sites. Applicants must have all essential requirements outlined in the person specification, with excellent interpersonal and organisational skills and, be able to work with limited, potentially remote supervision.

You will have a professional approach with excellent communication skills and will work closely with a diverse range of professionals within Pathology, Trust and wider. You must have the ability to work autonomously, flexibly and as part of a team. You will need to be able to effectively deliver on time, complete complex tasks requiring meticulous attention to detail and have the ability to work and respond well under pressure. You will possess excellent I.T. skills and be able to collate, monitor and manage data from spreadsheets and databases. Proficiency in Microsoft Office packages is essential; organisation of online meetings including meeting document requirements i.e. agenda, minutes, actions. Experience with DATIX, RADAR, MOODLE, EASYLEARNING and QMS systems is desirable.

Main duties of the job

For further information please contact Verity Pursglove on 0121 371 5969 or via [email protected]

Or Louise Fallon via [email protected]

Main Duties and Tasks:

To provide secretarial and administrative support to the Quality Manager. The post includes compiling of data and information from the Quality Management System, transfer of data from electronic systems, arranging Pathology wide meetings, managing calendars, preparing agendas, and taking and transcribing minutes. You will be based in a busy office environment within Pathology and will liaise with all staff over matters relating to quality management. As such, this will include cross-site working.

You will also support the Deputy Quality Managers, and on occasions support Departmental Quality Leads. The post holder will aid and support the Pathology Quality Management System, which incorporates clinical governance and risk management. You will also be involved in providing data to support laboratory audits as well as accreditation and inspection visits by external bodies.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job responsibilities

Person specification

Qualifications

Essential

• * Good general education, including GCSE English and Maths (Grade A C / 9--4).
• * NVQ Level 3 in Business Administration or equivalent administrative experience.

Desirable

• * IT qualification such as ECDL.
• * RSA Level 3 typing or equivalent experience within administrative environment.

Experience

Essential

• * Experience of dealing with the Public/Customer service experience
• * Experience of working with a range of Microsoft Office packages (eg.Word, Excel and Outlook)
• * Experience of using IT systems

Desirable

• * Experience of working in Healthcare