Band 3 Team Administrator - Solihull Home Treatment Team

Job summary

We are seeking to appoint a Team Administrator to provide comprehensive administrative support to the newly established Solihull Home Treatment Team. The post will be based initially at the Maple Leaf Centre, with a move to a permanent base within the Solihull area once identified.

As a key member of the administration team, this is a varied and rewarding role involving all aspects of secretarial and general administrative duties to support the effective day-to-day running of the service.

The successful applicant will be required to work on their own initiative and demonstrate strong organisational skills, with the ability to prioritise a busy workload and respond to enquiries in a confidential, accurate, and timely manner. This role will play a vital part in supporting clinical staff and ensuring the smooth operation of the Home Treatment Team.

Main duties of the job

The post holder will need to be well organised, able to multitask and possess excellent interpersonal skills. To provide a comprehensive administrative and secretarial support service to the Team Manager and clinical staff within the team. The successful candidate will be a consummate team player possessing excellent written and verbal skills with an eye for detail and demonstrate proficient keyboard/computer skills.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Person specification

TRAINING AND QUALIFICATIONS

Essential

• RSA/NVQ Level 2 or equivalent
• English GCSE grade or above

KNOWLEDGE AND EXPERIENCE

Essential

• Microsoft packages
• Notes at meetings

Desirable

• Health & Social care experience
• Call handling

SKILLS

Essential

• Written & Verbal communication
• Accuracy