Band 7 Quality Manager - NEQAS

Job summary

We are pleased to announce an exciting opportunity for someone working within Quality Management. We have a 15-month fixed term Band 7 Quality Manager position available within Birmingham Quality (member of the UK NEQAS consortium). We provide External Quality Assessment services for Clinical Biochemistry laboratories. EQA is essentially akin to being a 'mystery shopper'. We send clinical specimens to laboratories for them to analyse, and we evaluate the results that they return, all within an ISO/IEC 17043:2023 environment.

This is a great opportunity for someone who wants to extend their Quality Management knowledge and skills by working in a department with a small team that has a large impact on national patient safety. We have a number of significant projects planned over the next couple of years and your experience and commitment to patient safety can help shape the projects and implementation.

Main duties of the job

*Maintain accreditation to ISO/IEC 17043:2023

*Maintain an effective Quality Management System

*Lead Birmingham Quality Management Review

*Responsible for the development of policies and standard operating procedures.

*Responsible for the maintenance of quality improvement strategies such as problem and incident logging, audit, management of non-conformities and corrective/preventive action plans.

*Maintain up-to-date knowledge where relevant to the post: Statutory Requirements including relevant EU legislation. Government Initiatives and Guidelines.

*Essential that you can demonstrate demand management and prioritising

*Experience in a clinical laboratory or related environment.

*Knowledge of Clinical Governance and Risk Management

*Project management skills would be advantage

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job responsibilities

Person specification

Qualifications

Essential

• *BSc (Hons) or equivalent in a relevant scientific and numerate discipline
• *Evidence of substantial experience in quality management and in the elements of an effective quality managementsystemegaudit, training&competencyrecords, document control
• *Evidence of continuing professional development and proficiency

Desirable

• *Evidence of specialist training (clinical biochemistry laboratory)

Experience

Essential

• Must be able to demonstrate evidence of:
• *Experience in quality management or related role
• *Undertaking a significant role on the lead up to, and during, an accreditation inspection
• *Being an experienced user of the Q-Pulse (or similar) electronic quality management system
• *Experience in a clinical laboratory or related environment
• *Assimilating data, balancing conflicts and making a judgement on sensitive matters
• *Providing effective training, education and advice
• *Knowledge of quality assurance, quality improvement and quality management systems
• *Knowledgeofhealthcare accreditation systems
• *Knowledge of Data protection and information governance
• *Knowledge of Health and Safety
• *Knowledge of Principles of Good Laboratory Practice
• *Knowledge of Professional standards, ethics and proficiencies

Desirable

• Must be able to demonstrate evidence of:
• *Experience of Quality Assurance
• *Experience of Managing others and developing a team
• *Knowledge of NHS and modern healthcare
• *Knowledge of Clinical Governance and Risk Management

Additional Criteria

Essential

• Must be able to demonstrate evidence of:
• *Demand management and prioritisation skills
• *Negotiation and interpersonal skills
• *Focussed attention to detail in a variable and sometimes conflicting environment
• *Scientific and technical literacy and numeracy
• *High level IT and keyboard skills (including graphical skills)
• *Manual dexterity
• *Effective communication skills
• *Good organisation, problem solving and time management skills
• Must be able to demonstrate evidence of:
• *Commitment to high-quality working at all times
• *Willingnesstolearnanda commitment to attention to detail
• *Highly organised approach to project work
• *Motivatedandsupportiveof management
• *Flexible in working relationships

Desirable

• Must be able to demonstrate evidence of:
• *Leadership
• *Project management skills
• Must be able to demonstrate evidence of:
• *To work flexibly