Bank Chef - Imperial College Healthcare NHS Trust

Job summary

Join the Imperial College Healthcare NHS Trust Bank

Are you passionate about delivering excellent customer service and making a difference to patients' experiences? Join the Imperial College Healthcare NHS Trust Bank as a Chef and play a vital role in supporting patient care across one of the UK's leading NHS trusts.

As a Chef, you'll have the flexibility to choose shifts that suit you while working as part of a dedicated team committed to work in conjunction with the ward and kitchen to provide a high quality, helpful and courteous service to patients and staff to include the preparation of food, cooked to order using fresh ingredients, service and presentation of breakfast, lunch, dinner and hospitality.

Whilst promoting their core values: Kind. Expert. Collaborative. Aspirational, making this a rewarding role where you can have a real impact every day.

Ensure all work undertaken is in line with health, safety, security and Trust policies and procedures.

Main duties of the job

What You'll Be Doing

• Prepare and serve meals to patients, staff, and visitors.
• Follow recipes, food safety, and hygiene standards.
• Support menu planning and special dietary requirements.
• Supervise food production and stock rotation.
• Maintain clean, safe, and organised kitchen areas.
• Ensure equipment is used safely and reported when faulty.
• Deliver meals on time and to the required standard.
• Monitor food quality, temperatures, and cleaning records.
• Assist with stock deliveries and storage.
• Record food wastage and check food expiry dates.
• Support the day-to-day running of the catering service.
• Train and support new team members.
• Handle customer feedback and resolve issues professionally.
• Build positive working relationships across the Trust.
• Comply with Trust policies, health & safety, and food hygiene regulations.
• Participate in training, meetings, and personal development activities.

About us

Why Join the Bank?

• Flexible working to fit around your lifestyle
• Choose the shifts that work for you
• Competitive hourly rates
• Gain valuable experience within a leading NHS Trust
• Work as part of a supportive and friendly team
• Make a meaningful contribution to patient care and recovery

Job responsibilities

What We're Looking For

• Positive, flexible, and professional approach to work.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Good organisational and time management skills.
• Able to prioritise tasks and meet deadlines.
• Respectful, reliable, and committed to high standards of service.
• Ability to build positive working relationships with colleagues and customers.
• Able to meet the requirements of the role with reasonable adjustments where applicable.

Person specification

Qualifications

Essential

• City & Guilds 1 & 2 Catering or NVQ equivalent
• NVQ level 3
• Knowledge for special dietary requirements
• Good level of numeracy and literacy skills
• Basic Food Hygiene Certificate

Desirable

• Intermediate Food Hygiene
• IOSH Managing Safely

Pre-Application Questions

Essential

• Can you provide evidence of the required immunisations or immunity status for:
• Hepatitis B (Hep B)
• Measles, Mumps and Rubella (MMR)
• Varicella (Chickenpox)
• Yes / No
• Do you have a basic understanding of spoken and written English to follow instructions and communicate effectively in the workplace?
• Yes / No
• Please note: Candidates will be required to complete a Basic English assessment as part of the recruitment process.

Experience

Essential

• Proven catering experience
• Knowledge of HACCP

Desirable

• Working within healthcare
• Knowledge/previous experience of health and safety
• Knowledge of legislation The Food Act 1990
• Food Hygiene Regulations 1995