Bank - Security Officer

Job summary

Working within a specialist team you will be responsible for assisting in providing a professional and effective Traffic Officer service tailored to meet the needs of the Liverpool University Hospitals NHS Foundation Trust by:

Maintaining good order and preventing public disorder on all Trust sites. Protecting patients, staff, contractors and visitors against acts of violence, aggression and abuse.

Protecting Trust property against loss, theft and damage.

Protecting property belonging to patients, staff, visitors and contractors against loss, theft and damage.

Maintaining Traffic routes throughout the Trust site

Patrolling Trust Car parks

Issuing notices or Breach of Contract (BOC) fines for any unauthorised Parking.

Main duties of the job

To provide a professional and effective Security Service tailored to meet the needs of the Liverpool University Hospitals NHS FT.

To maintain good order and prevent public disorder on all Trust sites.

The protection of patients, staff, contractors and visitors against acts of violence, aggression and abuse.

The protection of Trust property against loss, theft and damage.

The protection of property belonging to patients, staff, visitors and contractors against loss, theft and damage.

About us

NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.

We are one of the largest employers in region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.

We operate from five hospital sites:Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Heart and Chest Hospitalprovide specialist services incardiothoracic surgery,cardiology and respiratory medicine, both in the hospital and out in the community.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.

Job responsibilities

For full details, please refer to the attached job description

• The post holder will provide emergency response to incidents on all Trust premises.
• To protect staff, patients and visitors from acts of violence and aggression giving regard to their own safety.
• To de-escalate incidents of disorder
• To maintain accurate written records of security incidents and complete the appropriate electronic incident forms, police witness statements and duty log.
• To complete pocket note books to a recognised evidential standard for future investigative requirements.
• To liaise with the Police as required including the submission of statements, preservation and correlation of any evidence that may be required.
• Answer all emergency telephone calls in courteous and professional manner.
• Delegate and prioritise tasks to patrol officers
• Monitor CCTV for all Trust sites.
• Carry out regular patrols of the Trust car parks 24 hours a day

Report incidents of unauthorised parking to the control room and/or the Car Parking Manager and assist in the tracking of owners should they be required to move their vehicle.

To assist as required in regulating the movement of traffic and to organise and control the parking of vehicles on Trust property.

Person specification

Qualifications

Essential

• SIA Frontline Manned Guarding Licence OR NVQ level 2 Security/equivalent

Desirable

• SIA Public Space Surveillance licence

Experience

Essential

• Proven experience in security industry
• Experience in restraint techniques

Desirable

• An understanding of the Mental Health Act 2007
• Competent in the use of CCTV equipment

Knowledge

Essential

• Understanding of the Data Protection Act 1998 (personal data and CCTV)
• Competent use of two way radio procedure

Skills

Essential

• Ability to use Microsoft Office Word and Outlook applications
• Good verbal communication skills
• Level of personal fitness that enables prolonged foot patrols and standing
• Ability to prioritise incidents based on dynamic risk
• Ability to produce evidential written reports both hand written and electronically
• Flexible approach to working
• Able to work shifts over 24/7 period

Desirable

• Ability to maintain an accurate pocket notebook
• Good written communication skills