Business Support Officer - PUPOC

Job summary

South Yorkshire ICB have a fantastic opportunity to recruit a motivated and enthusiastic team player to provide Business Support to the All Age Continuing Care/PUPoC Team.

For this role you will be educated to O level/GCSE standard with a Level3 NVQ qualification in a relevant field or equivalent demonstrable experience. You will have experience of dealing with a wide range of people on all levels. You will be able to work on your own initiative, be able to prioritise your workload and pay attention to detail while working under pressure. You will be a motivated team player with a positive outlook. Excellent organisational, interpersonal and communication skills are required along with experience in Microsoft applications.

Main duties of the job

As a Band 4 PUPOC Business Support Officer, you wilprovide essential administrative and coordination support to the PUPOC team. Thisrole involves managing data, maintaining records, and assisting with governance and reporting processes.

About us

NHS South Yorkshire Integrated Care Board oversees health and social care for a population of 1.4m people. Working through our 4 places, Barnsley, Doncaster, Rotherham, and Sheffield, we are building on the strengths, capacity and knowledge of all those directly involved with our local communities to deliver our four key aims of Improving outcomes in population health and healthcare; Tackling inequalities in outcomes, experience and access; Enhancing productivity and value for money; and Helping the NHS support broader social and economic development.

Our near 1,000 staff are committed to addressing the broader health, public health, and social care needs of the population across South Yorkshire through our values of One Team, Empowered and Innovative. We work as a key partner with the Integrated Care Partnership (ICP) of health and care providers within the South Yorkshire Integrated Care System (ICS) to collectively deliver health and care services that meet the needs of the local population. In total there are 186 GP practices in the region, 72,000 health and social care professionals working across seven NHS trusts and four local authorities, and a further 6,000 voluntary, community and social enterprise sector (VCSE) organisations. We work alongside all these colleagues through local councils, our VCSE partners and other partners to address health inequalities and wider determinants of health in South Yorkshire.

South Yorkshire ICB is a Disability Confident Employer

Job responsibilities

For further information with regard to this vacancy please see the attached Job Description and Person Specification.

Person specification

Skills and Competencies

Essential

• A high level of accuracy and excellent attention to detail.
• Strong organisational skills and ability to prioritise work and manage stakeholder expectations.
• A flexible/adaptable approach to work in order to meet various deadlines.
• Ability to work at pace in a busy working environment and able to multi-task.
• Able to undertake duties effectively and accurately, working on own initiative unsupervised, within defined policies and procedures to set timescales.
• Provides a high standard of customer service to all internal and external stakeholders.
• Strong team player with the ability to work effectively as part of a team.
• Excellent writing, and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users.
• Ability to communicate clearly with a wide range of stakeholders (internal and external), both verbally and in writing, in situations where tact, diplomacy and influencing skills may be required.

Experience

Essential

• Significant secretarial /administrative experience.
• Good working knowledge of administrative processes and procedures.
• Significant experience of initiating and maintaining office systems (e.g. filing systems).
• Experience of drafting correspondence.
• Intermediate knowledge of IT systems and software programmes such as Microsoft Outlook, Word, PowerPoint and Excel and SharePoint.
• Demonstrable experience in dealing with the public and managing sensitive and confidential information.
• Demonstrable experience of minute taking and producing reports.

Desirable

• Previously worked in similar position within a healthcare of public sector environment.
• Experience of working in a distributed team based in a number of locations.

Qualifications

Essential

• Educated to NVQ 4 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.