Call Centre Agent

Be the voice of Watts. Speak with homeowners across the UK and book the qualified appointments that keep our partners' diaries full.

Location: Norwich · Office based. Type: Full time.

What you’ll do

• Speak with homeowners over the phone in a friendly, professional manner
• Qualify genuine interest in home improvement products
• Book exclusive, fully qualified appointments into partner diaries
• Keep accurate records in our CRM
• Hit weekly booking targets with your team behind you

What we’re after

• A confident, warm telephone manner
• Resilience and a target-driven mindset
• Clear spoken English and good listening skills
• Basic computer literacy
• No experience needed, as full training is provided