Catering Team Leader

Job summary

We are looking for a highly motivated, experienced and reliable Catering Team leader to join our friendly team.

You will help lead day-to-day cateing operation support staff, maintain high standards of food hygine and safety, and provide excellent patient and customer service.

We are are looking for someone who:

• Has experience within the Catering industry.
• Can confidently lead and support a team
• Has excellent customer care skills
• Works well under pressure
• Understands food hygiene and health and safety
• Is reliable and oranised and enthuiastic

Main duties of the job

To mainitain 5* star standards

• Maintain all operational procedures
• Maintain all computerised records as appropriate
• Auditing wards and departments in line with food safety legislation
• Involvement in the review of departmental work instructions and procedures
• Enforce compliance with Waste Management Policy to meet the changing requirements as segregation requirements increase
• Ensure all catering staff are fully aware and comply with Hygiene and Food Safety Legislation

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

Job responsibilities

• Lead and supervise the catering team on a day-to-day basis
• Allocate duties and organise rosters to ensure adequate cover
• Ensure food is prepared presented and served to a high standard
• Maintain excellent customer service for patients, staff and visitors.
• Ensure all Food Hygiene and allergen procedures are followed
• Monitor food schedules, cleaning schedules and relevant catering records.
• Support sock control ordering and storage of food and catering supplies
• Minimise food waste and help meaintain effective cost control
• Train, support and motivate catering teams
• Work closley with managers and departments to ensure efficeint Catering service
• Lead by example promiting Trust vallues and a supportative team enviroment.

Person specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• Supervisory Experience
• Advanced Food Hygiene Level 4
• City & Guilds level 7061 and 2 or equivalent
• Basic computer skills
• HACCP Training
• ECDL or equivalent

Knowledge and Experience

Essential

• Working with quality systems and hygiene monitoring
• Large scale food production
• Team working
• Retail Experience

Desirable

• NHS Experience

Skills

Essential

• Ability to lead change
• Ability to work under pressure
• Provision of a patient/customer focussed service
• Principles of Risk Management
• Communication
• Ability to motivate a team

Other

Essential

• Professional and hygiene awareness/appearance
• Varied shifts working in hot humid environment
• Weekend and Bank Holiday Working
• Cross site cover
• Physically demanding role
• Varied deadlines and ad hoc pressures, concentration required when entering data
• Varied deadlines and ad hoc pressures
• Dealing with staff issues