Clinical Support Worker

Job summary

**Previous applicants need not apply**

An exciting opportunity has arisen on our Acute Frailty Unit (AFU) for a full time Clinical Support Worker to join our team.

A Clinical Support Worker (CSW) is responsible for providing healthcare to patients and supporting with clinical duties under the supervision of Registered Nurses, doctors and other registered healthcare professionals.

Their role is essential in ensuring the well-being and comfort of patients during their hospital admission ensuring they receive high quality care.

If you are a passionate person whom thrives from giving excellent patient care and contributing to a positive patient experience this is the position for you.

AFU is a 19 bed acute assessment unit for over 74s who have clinical frailty and associated conditions. Our aim is to view our patients from a MDT perspective to create the best possible care plan and safest discharge. The ward also has an SDEC area (Same day emergency care) which runs 7 days a week currently and has a capacity of 12 patients.

We liaise with the community services, such as UCR and Age UK as well as providing a Rapid Access clinic and Virtual Frailty Ward to monitor patients out of hospital.

If you feel you would make a vital part of our team, please apply.

Main duties of the job

• Provide and support patients as necessary with delivering both personal and clinical care activities relevant to training.
• Maintain accurate records of the patient's care, documenting as appropriate on the Electronic Patient Record (Cerner) in line with Trust, professional and departmental guidelines.
• Observe patients and reports any changes to a Registered professional for review.
• Report any abnormal findings directly to the registered professional in charge or doctor.
• Undertake a range of basic housekeeping, stock control and administrative duties within the clinical environment.

About us

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Job responsibilities

Please see Job overview & attached job description for further information about the Clinical Support Worker position available at WUTH.

Person specification

Qualifications, Specific Experience & Training

Essential

• Level 3 qualification (e.g. A-Level's, NVQ3) in Health & Social Care OR
• A good standard of education to A-Level standard and the agreement to undertake the relevant Level 3 qualification on appointment.
• Experience working in a clinical environment an undertaking a range of relevant clinical skills with proven competencies.

Desirable

• Experience working in the NHS

Personal Attributes

Essential

• Ability to work well as part of a multi-disciplinary team
• A positive attitude and ability to act on feedback
• Polite, friendly, approachable and self-motivated

Knowledge and Skills

Essential

• Evidence of competence in relevant specialist skills or tasks
• Knowledge and understanding of the responsibilities of a Clinical Support Worker
• Previous experience and training of manual handling patients using appropriate equipment
• Can demonstrate an understanding of the importance of promoting patient independence

Desirable

• Able to provide support and reassurance to patients.