Collections Officer

About Us   At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles. You'll be excited to work in this role if...  You want to have a direct impact on keeping Splend’s fleet safe, compliant, and on the road nationally.  You enjoy working closely with suppliers and internal teams to solve problems, improve efficiency and make real operational decisions every day. You’re interested in joining a collaborative fleet team where you can build strong industry knowledge.  About the role The Collections Officer at Splend plays a critical role in ensuring we maintain a healthy cash flow by contacting customers to recover overdue payments. We use communication and negotiation skills to resolve outstanding debts while maintaining positive relationships with clients. This role is one of our busiest and no two days will be the same, when dealing with our wide range of customers. If you love the fast paced nature of collections and working with customers to resolve outstanding payments we would love to hear from you! Benefits & Support 💰 Bonus scheme: Opportunity to earn based on your performance  🏖️ Annual leave: 25 days + bank holidays  🎂 Day off for your Birthday!   📖 Dedicated Learning & Development platform     ❤️‍🩹 Private Health Insurance and Monthly Wellness Allowance  💭 Employee Assistance Program     Our Process  Intro with our Talent team to understand your background, aspirations, and answer your questions.