Datix Administrator
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Job summary
The Datix Administrator is a key member of the Quality Governance team, responsible for ensuring the Trust's Datix risk management system operates effectively and supports patient safety, risk management, incident reporting, and governance processes across the organisation.
The post holder acts as the primary point of contact for system users, providing technical support, training, data reporting, and system administration while working closely with Risk Managers, Governance Leads, IT Services, and RLDatix.
The ideal applicant would have a mixture of skills and experience in system administration, data analysis, customer service and NHS services.
Main duties of the job
Administrate and maintain the Trust's Risk Management software to ensure suitability for purpose
Provide first-line IT and functional support to the Trust's Risk Management software users so that they can effectively and efficiently operate the system and overcome problems that may arise.
Provide comprehensive user support and advice on a day-to-day basis to staff
About us
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person specification
PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE
Essential
- Previous experience in administrating a technical IT system (e.g. managing access for users, making changes to technical systems as needs change)
Desirable
- Good IT Skills - Applications and Technical
QUALIFICATIONS
Essential
- Educated to A Level standard
KNOWLEDGE & NATURE OF EXPERIENCE
Essential
- Previous experience of administrating a technical IT system
- Experience in reporting data analysis findings in an accessible and insightful manner
- Experience in a customer-service facing position, resolving user queries
- Experience providing information, guidance and training to users
ANALYTICAL AND JUDGEMENT SKILLS
Essential
- Ability to analyse data and present in a way that everyone can understand
- Experience in manipulating and analyzing large amounts of data and producing reports from it
Job Role
Essential
- Why would you like to undertake this role in this Trust?
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