Day Facilities Assistant

Job summary

An exciting opportunity has arisen for a Day Facilities Float to work at Maudsley Hospital for the Facilities Department, South London and Maudsley NHS Foundation Trust. Working closely with the Facilities Team Leader.

The successful applicant will have good organisational, communication, and interpersonal skills.

You will communicate with patients, carers, and visitors as well as SLAM staff and health professionals. The post holder will be comfortable with IT and be keen to learn new software packages and processes.

This is a challenging role, Manning the Main Reception, Monitoring various Alarms and CCTV and if required driving Trust vehicles, delivering post and laundry around the sites, collection of general, confidential, and clinical waste, also completing small-scale furniture moves

Please see the job description and person specification for further information.

Main duties of the job

To help provide a front of house, fully comprehensive, professional, and courteous Facilities service for the stakeholders of the Site and Community Sites

As part of the Site's facilities team, the postholder supports the monitoring of the the delivery of hotel services, waste disposal, and collection and delivery of equipment and clinical items.

About us

The post holder will work 07.00 - 19.00, on a 4 on 4 off shift

This role is primarily aimed at providing a service at Maudsley Hospital.

The Maudsley is located in Southwark, the nearest train station is Denmark Hill with excellent transport links from central London,

The post holder may be required to travel and work at other sites if necessary.

General

All employees are expected to comply with statutory requirements and the Trust's employment policies while carrying out their work.

Equal opportunities

The post holder must at all times carry out his/her responsibilities with due regard to the Trust's Equal Opportunities Policy

Performance Review

Overall performance will be formally assessed and reviewed regularly, with additional informal assessment taking place as necessary.

Health and Safety

All employees are subject to the Health and Safety at Work Act. The post holder is required to pro-actively comply with their duties as described by the Trust Policy and objectives for health and safety

Confidentiality

All employees are required to work in a confidential manner in all aspects of their work.

Job responsibilities

• To man the main reception at Maudsley
• To collect and deliver post to and from the Trusts service locations, driving a Trust vehicle.
• To collect and dispose of clinical and domestic waste from services.
• To deliver clean and collect soiled linen to wards and departments.
• To respond to Planet FM requests promptly and prioritise them appropriately, in line with departmental standards.
• To report defective equipment to immediate line manager, using MS Office Word/Excel.
• To provide cover for CCTV monitoring as required.
• Attend all intruder alarms whilst maintaining personal safety
• Liaise with emergency services when required, recording in an occurrence book all incidents.
• Carry out duties of fire warden

Person specification

Qualifications

Essential

• Full, clean manual driving licence without restriction ,
• Working knowledge of Health and Safety at Work Act

Desirable

• Fire Warden trained
• SIA CCTV registered
• GCSE or Equivalent A-C Qualification

Experience

Essential

• Experience of providing a range of support functions within a facilities setting.

Desirable

• Previous NHS experience in a Mental Health setting

Knowledge/Skills

Essential

• Good written and spoken English
• Basic Keyboard skills
• Competent in MS Office applications