Daycare Unit Administrator

Job summary

An exciting opportunity has arisen for a fulltime administrator to join our Reception/Ward clerk team within Daycare Unit.

This is a highly diverse, demanding but rewarding role. The successful candidate will be a confident individual who thrives on challenge and a high workload. You must be organised, have the ability to work under your own initiative and able to prioritise a competing workload.

Applicants must have a flexible approach to working practices to meet the needs of the service and have administrative experience.

Main duties of the job

You will be joining a dedicated administrative team that supports patient care within the clinical outpatient environment and provides a focal point for receiving patients, relatives and carers attending for an outpatient appointment.

About us

We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

We're a 450-bed district general hospital. Through the national NHS Staff Survey, our staff value our commitment to flexible working, and feel engaged and involved in how services operate.

Job responsibilities

Please see the attached Job Description and Person Specification for a more detailed description and main responsibilities of this position.

Person specification

Education and Qualifications

Essential

• 4 GCSE's grade D or above including mathematics and English or equivalent e.g. level 2 literacy and numeracy qualifications

Desirable

• NVQ 2 in Customer Care or administration experience including recent face to face working with the general public

Experience

Essential

• Basic knowledge of the Receptionist role
• Knowledge of the importance of confidentiality and data protection issues in a healthcare environment

Desirable

• Experience of working with the general public
• Experience of working with clinical teams (
• Experience of working with NHS IT systems

Skills

Essential

• Good keyboard/IT skills with the ability to accurately input data
• Good literacy and numeracy skills
• Good organisational/time management skills with the ability to demonstrate intiative when balancing work demands
• Ability to work in a pressurised working environment with frequent interruptions
• ood communication skills and the ability to interact professionally with patients, relatives and other staff groups