Digital Trading Lead - 12 months

As the Digital Trading Lead, you will play a critical role in delivering Sky’s Digital growth ambitions by  owning the end-to-end digital performance story , using data,  insight  and commercial judgement to  identify , prioritise and deliver opportunities across acquisition and existing customer journeys.   

 
You will be accountable for translating performance data into  clear, actionable insight , driving trading decisions that maximise digital share, ARPU and net customer growth.   

What  you’ll  do:     

• Own and deliver the Digital sales plan, taking full accountability for performance against targets and proactively  identifying  risks and opportunities    

• Make informed trading decisions at pace, balancing data, customer  impact  and commercial priorities to optimise performance    

• Lead and own the digital performance narrative, clearly articulating the “what, why and so what ”,  ensuring insight drives action and influences senior stakeholders    

• Continuously  monitor  performance,  identifying , sizing and prioritising opportunities to improve conversion,  demand  and customer value   

• Define and execute optimisation plans, ensuring measurable commercial impact    

• Develop and evolve a Digital trading playbook, building a clear understanding of key levers and expected outcomes    

• Collaborate across Digital Marketing,  eCommerce  and value streams to deliver a seamless end-to-end customer journey    

• Lead transformation initiatives to improve the digital customer proposition and trading effectiveness    

• Build and manage strong stakeholder relationships, confidently influencing at senior levels   

What you’ll bring:  
 

Essential Criteria:     

• A highly analytical and commercially minded individual with a strong  track record  of using data and insight to drive business performance and inform decision-making   

• Excellent storytelling and communication skills, with the ability to translate complex data into clear, compelling narratives that drive understanding and action at all levels of the business   

• Proven ability to move from analysis to action, delivering measurable impact at pace    

• Strong stakeholder management skills, with the ability to influence at all levels, including senior leadership    

• Experience working in a fast-paced, target-driven environment with  high levels  of accountability    

• Experience in Adobe Analytics,  Tableau  or similar applications alongside strong MS Office Skills, particularly Excel and PowerPoint  required    

Desirable Criteria:     

• Experience in digital/eCommerce environments is  advantageous , but not essential  

Benefits and perks    
 

There's one thing people can't stop talking about when it comes to l ife a t S ky: the perks . Here’s a taster:     

• Free NOW package, including Sky Sports and Sky Cinema       

• Pension package with up to 9% employer contribution    

• Private healthcare with mental health support     

• Aviva Digital GP and dental insurance     

• Discounts on Sky products, including Sky M obile, Sky B roadband, Sky Glass and Sky Protect     

• Sharesave and Tech schemes     

• A range of Sky VIP rewards and experiences    

How  you’ll   work    
 

We've   adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3   days   in the office per week.    

Your office base     

 
Osterley  
 
Our Sky Group HQ. Equipped with  state-of-the-art   technology and workspaces,  there’s   plenty of space to see your  big ideas   come to life. Here  you’ll   find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon .    

Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley,  Gunnersbury   and Ealing Broadway stations. Plus, there’s free onsite parking available for cars,  motorbikes   and bicycles.    

Who we are    
 

We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society .  

We ’ re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates.   We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need as early as you can.   

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.    

To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.  

To find out more about working with us, search #LifeAtSky on social media.