Dispenser - North House Surgery

Job summary

North House Surgery is a busy GP practice made up of close, supportive teams.

The dispensary team at North House Surgery plays a vital role in supporting the clinical and administrative functions of the practice.

The department ensures that all patients receive their prescribed medications safely, accurately, and in a timely manner. It provides essential advice and guidance to patients on the use of medications, while working closely with GPs, nurses, and other healthcare professionals to support clinical care.

The team is responsible for maintaining accurate patient records, managing stock levels, and ensuring compliance with all regulatory, professional, and NHS safety standards. By coordinating with external pharmacies, hospitals, and community services, the department helps facilitate seamless patient care and continuity of treatment.

Main duties of the job

The post holder will provide accurate, safe, and efficient dispensing and administrative support within the GP practice dispensary.

Working under the supervision of the Dispensary Manager, the role involves preparing and supplying medications, maintaining accurate patient records, liaising with patients and healthcare professionals, and ensuring compliance with regulatory and safety standards.

The post holder must demonstrate attention to detail, excellent organisational skills, and a commitment to patient confidentiality.

About us

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!

We offer colleagues:

• A supportive culture so colleagues can bring their whole selves to work.
• Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
• Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

Please note:

• Due to high levels of interest, posts may close early if we reach a sufficient number of applications
• Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
• Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
• All job offers are subject to satisfactory pre-employment checks.

Job responsibilities

Please see the attached Job Description and Person Specification. If you have any questions, please contact Clare Collins on [email protected].

Person specification

Qualifications

Essential

• GCSEs in English and Mathematics at grade C (5) and above (or equivalent)
• Dispensary qualification - NVQ level 2 in dispensing (NPA) or Buttercups dispensing assistant course
• Experience working in a dispensary, pharmacy, or healthcare environment.

Desirable

• Familiarity with GP clinical systems and pharmacy software (e.g. SystmOne).