Driver Receptionist

Job summary

Welcome to FCMS!

We are looking for an experienced receptionist to join our team in Morecambe providing a high-quality reception and driving service to Morecambe Urgent care.

Post: Receptionist / Driver

Pay: Standard rate is £13.00 p/h. However, enhancements payable would be an additional 30% on Saturday up to midnight, and +60% on Sunday.

Hours: Post 1 : average 12 per week Post 2: average 14 per week Part-time post, include, evenings, overnight, weekends.

Accountable to: Operational Specialist

Base: Morecambe Urgent Care

*Please note that our roles are not being considered for sponsorship at this time*

Main duties of the job

To provide a high-quality reception and driving service to Morecambe Urgent Care team.

Candidates must of held a full driving licence for a minimum of 2 years and be over 25 years old to drive company vehicles.

About us

The ethos of FCMS as a social enterprise, health and wellbeing services provider is to be passionate in its drive to ensure that patients and callers remain the central focus of all that it does. Coupled with excellent and well-established clinical governance systems and extremely effective operational expertise, it has meant that the company has the ability to strategically visualise, develop, and implement award winning services.

Over many years we have invested in our staff so that we have a core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do.

Come and be a part of our amazing team!

• We offer NHS Pension
• Cycle to Work Scheme
• Career Development Opportunities
• Attendance Bonus
• Staff Benefit Scheme
• Free Tea & Coffee
• Eye Care Contributions

Job responsibilities

Day to Day Duties to include, but not exhaustive:

• To provide a professional and high-quality driving service for the GP Out of Hours Service
• To provide a high-quality reception service at the Primary Care Reception
• To be able to follow strict procedures and protocols at all times
• When necessary, to be able to complete stocktakes of medical equipment
• Using a Patient Record system experience of Adastra would be an advantage
• To complete routine administration checks when working overnight
• Ensuring full patient confidentiality at all times
• To work individually or as part of a team
• To undertake all relevant training consistent with the requirements of the post
• To be flexible in roles undertaken according to the business need
• To be available especially on the overnight shifts but with flexibility to work during the day when required
• To handle drug stock and replenish when used.
• To undertake vehicle checks
• To report any vehicle problems to the appropriate person
• To maintain and attend all mandatory training

Our key expectations are:

• Self-awareness Living authentically
• Adaptability- Being ready to adjust depending on the situation
• Openness What you see is what you get
• Positivity with a real sense of being able to strive for the impossible
• Generosity of spirit- Everyday should be an opportunity to act with kindness
• Ability to have fun Taking the role seriously, whilst being yourself

Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.

Values: Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:

• Fun: People rarely succeed unless they are having fun. Happiness is healthy!
• Awesome: We arent here to be average, were here to be awesome!
• Humble: Were here to make a difference to the lives of others, NOT to see how important we can become
• Brave: We challenge the norm. We have the courage to get the difficult jobs done
• Oompf: We have natural oompf! Its infectious!
• Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity.

Disability Confident Employer

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). For Driver positions you will also be required to undertake a Driver check

Person specification

Personal Qualities

Essential

• Good time keeping
• Reliable
• Flexible

Experience

Essential

• Reception experience

Desirable

• Experience in a health care setting experience using clinical system

Qualifications

Essential

• A full UK Driving Licence held for a minimum 2 years.
• Over 25 years of age for driving company vehicles