Early help advisor

Job summary

Salary: £35,570 - £37,563 per annum

Hours per week: 37 hours

Temporary/Fixed term: 23 months

Interview date: 20 October 2026

Main duties of the job

An opportunity has arisen within our Integrated Front Door team, who work together to ensure a timely, consistent response to requests for service, securing the best outcomes for Wiltshire's children and young people. As an Early Help Advisor, you will work alongside families, schools, SEND and partner agencies to identify strengths and needs, supporting the development of family-led early help plans and access to community-based support services.

The ideal candidate will demonstrate excellent communication skills and be confident working within a busy multi-agency environment. A strong operational understanding of children's services, coupled with experience of frontline work with children, young people and families, is essential. You will be resilient, conscientious, and able to work autonomously while responding to competing demands and managing priorities effectively. Strong analytical and assessment skills, together with a passion for supporting children and families, are key to success in this role.

About us

Why us

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customerfacing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Application criteria

Please download and read the role description and person specification carefully before you apply.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity.

Job responsibilities

For more information about the duties of the role, please refer to the role description and person specification attached.

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Person specification

Qualifications

Essential

• The ideal candidate will demonstrate excellent communication skills and be confident working within a busy multi-agency environment. A strong operational understanding of children's services, coupled with experience of frontline work with children, young people and families, is essential. You will be resilient, conscientious, and able to work autonomously while responding to competing demands and managing priorities effectively. Strong analytical and assessment skills, together with a passion for supporting children and families, are key to success in this role.