Employee Relations Assistant

Job summary

We are looking for an organised and approachable Employee Relations Assistant to provide a comprehensive administrative and employee relations support service. Acting as a first point of contact, you will respond to queries from managers, employees and external parties to support employee relations activities. For an organised, professional and customer-focused administrator with a keen interest in enhancing employee experience, this varied role offers an excellent opportunity to develop your knowledge of employee relations and wider people practices within a supportive team. The post also provides a valuable development opportunity for someone wishing to progress towards an Employee Relations Advisor or other people management role. On-site working in our friendly office is a requirement for this role.

Main duties of the job

This is a varied role supporting the delivery of a high quality, effective and efficient employee relations service within a large and complex organisation. The Employee Relations Assistant role involves providing information on people policies and procedures, maintaining accurate and confidential records, supporting arrangements for formal meetings, undertaking employer compliance activities, responding to information requests and assisting the team in providing lower-complexity advice and casework support, with appropriate guidance. You will utilise your strong communication and interpersonal skills to respond to enquiries and liaise with a range of colleagues at all levels from across the organisation as well as external stakeholders, working alongside the Employee Relations Manager and Advisors, as well as other People Directorate colleagues as appropriate. With your excellent IT, digital and administrative abilities, methodical approach and attention to detail, you will ensure accurate and timely record-keeping and contribute to process improvements and the development of internal systems, as well as undertaking ad-hoc projects to support wider People initiatives.

About us

Diversity makes us interesting... Inclusion is what will make us outstanding.

Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

We support flexible working wherever possible, with requests considered on an individual basis taking into account service requirements, operational needs and the requirements of the role.

Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.

If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.

Job responsibilities

Please refer to the attached job description and person specification for full roles and responsibilities

Person specification

Education/Qualifications

Essential

• Education to A level (Level 3 qualification) or equivalent standard
• Excellent command of English and Maths

Experience

Essential

• Previous experience in a "customer" focussed role
• Demonstrable IT and digital experience within several applications

Desirable

• Experience of working in the field of people management or employee relations
• Experience in an office administration role

Skills, Knowledge and Abilities

Essential

• Excellent communication and interpersonal skills both verbal and written
• Demonstrate behaviours in line with the Trust CARE Values