Employee Services Coordinator – Medical HR

Job summary

Accelerate you career within Medical Workforce!

Join Frimley's Medical Workforce Team and play a key role in delivering a responsive, high-quality employment service to our doctors and managers.

We are looking for an organised and customer-focused Employee Services Coordinator to join our Medical HR team. The Role You will provide high-quality administrative and advisory support across the employee lifecycle, acting as a key point of contact for doctors, managers and colleagues. This role includes responding to queries on doctors' terms and conditions, processing contractual changes, preparing employment documentation and supporting visa and immigration-related enquiries. About You You will need excellent attention to detail, strong communication skills and the ability to manage competing priorities in a busy HR environment. Why Frimley NHS Foundation Trust

• Join an NHS Trust dedicated to transforming lives every day.
• Enjoy flexible work, great benefits, and a dynamic team culture.

Main duties of the job

• Respond to employment queries, providing accurate advice
• Process contractual variations, staff changes and leavers accurately and promptly.
• Prepare certificates of employment and other employment documentation.
• Maintain accurate employee records and update the Electronic Staff Record (ESR).
• Assist with visa and immigration-related queries
• Advise managers on operational employment matters and doctors' terms and conditions.
• Undertake Registration Authority duties, including supporting smartcard management.
• Deliver excellent customer service

About us

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

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Job responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Person specification

Qualifications

Essential

• A-levels or equivalent academic standard, or equivalent experience
• Certificate in HR Practice (CHRP / CPP) or equivalent level of experience

Desirable

• Evidence of continuing professional development

Experience

Essential

• Experience of working with HR and processes and procedures
• Experience of working in a customer service environment and part of a team

Desirable

• Experience of using the Electronic Staff Record (ESR) system
• Experience of working in a Medical Workforce department

Skills & Knowledge

Essential

• Excellent customer service, communication and interpersonal skills
• Ability to manage conflicting priorities and work to tight deadlines and targets
• Excellent organisational and planning skills
• Knowledge of records management, information governance and data protection

Desirable

• Understanding of UK immigration law and work permit regulations
• Knowledge of NHS terminology / procedures

Special Requirements

Essential

• Ability to travel across Trust sites