Endoscopy Admin Supervisor
This job in numbers
Job summary
The Directorate of Gastroenterology is seeking to recruit an Endoscopy Administrative Supervisor for the Medical and Pharmacy Service Care Group at Sheffield Teaching Hospitals.
We are looking for an enthusiastic individual to come and join our team in the Endoscopy Suites based in the Huntsman Building/Coleridge House at the Northern General Hospital, and in the Endoscopy Unit, P Floor at the Royal Hallamshire Hospital.
The successful candidate will need to be an excellent team player and able to work using their own initiative. We are looking to appoint a motivated individual who must have excellent communication and organisational skills.
This dynamic and interesting role will involve working within our existing multidisciplinary supportive team, providing essential day to day administrative support for Endoscopy services.
Main duties of the job
To provide senior support and supervision to the Endoscopy Clerks, and to be responsible for co-ordination of the administrative function, ensuring an efficient and effective service for patients and clinical teams.
To facilitate effective multidiscipline team working and communication, to assist in the smooth operation of the Endoscopy administrative function. Additionally, to ensure effective organisation of the waiting lists and procedures lists, to deliver the service within the established service level agreements.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Qualifications
Essential
- 5 GCSEs A/9-C/4 including Grade C/4 English and maths or above (or equivalent) or equivalent experience
- 2 A levels or NVQ L3 in a relevant subject or equivalent relevant experience
Desirable
- Further academic study
- Demonstrable commitment to furthering own learning and development
Experience
Essential
- Ability to demonstrate an understanding of National Waiting time targets & Cancer targets.
- Experience of working in healthcare or the public sector in customer facing roles, e.g. retail, hospitality, customer care
- Ability to use Microsoft Packages,e.g. Word, Excel
- Evidence of a previous leadership role (either in the workplace or whilst studying or extracurricular)
Desirable
- Experience of Infoflex PAS / Lorenzo (or other PAS software) experience
- Experience of supervising or coaching staff (any sector)
- Experience in an administrative role
- Experience of allocating team workloads
special skills/aptitudes
Essential
- A proven ability to work with colleagues from a range of disciplines and levels of seniority.
- Ability to demonstrate effective team working & supervisory skills
- Effective verbal and written communication skills
- Ability to work on own initiative.
- Flexible and adaptable approach to working in a constantly changing work environment and covering evening and weekend shifts
- Excellent interpersonal skills
Desirable
- Ability to prioritise own workload and that of a team
- Ability to assess performance of a team
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