Endoscopy Site Lead

Job summary

The Team Leader holds day-to-day operational and clinical leadership responsibility for the diagnostic endoscopy unit, ensuring safe, effective, patient-centred care is delivered consistently across all sites. The postholder is accountable for workforce planning and staffing resilience, budget and resource management, clinical governance and JAG/GRS accreditation, and the education and development of the nursing/ODP team deputising for the Head of Endoscopy as required.

Main duties of the job

This role sits above the Senior Endoscopy Nurse/ODP tier described in the Endoscopy Nurse/ODP job description. Where a Senior Endoscopy Nurse/ODP demonstrates the capability to take charge of a list or shift, the Team Leader carries substantive, continuous accountability for the unit as a whole its safety, performance, people and regulatory compliance and is the point of escalation Senior Endoscopy Nurses/ODPs work to when taking charge in their absence.

About us

About us:

LivingCare Group operates across various health services and portfolios. We have extensive experience of developing and delivering NHS care and have a growing portfolio of private provision. We work across GP practices and within our own centres in Yorkshire.

Our services are developed in response to local demands across the health economy and in line with the NHS governance and contractual requirements.

Why Choose us?

Our continuing success as a business is down to the talent, hard work and dedication of our staff. Along with great job satisfaction, you can look forward to a competitive salary, opportunities to grow, a pension scheme and great employee benefits.

We fully believe in investing in our staff to help them reach their career goals and full potential. We offer all staff the chance to further their education with free training courses in any field that will both benefit themselves and the company.

Job responsibilities

3. Core Leadership & Operational Responsibility Areas

The Team Leader holds accountability across the following domains, working closely with the Head of Endoscopy and providing the escalation route for all clinical and operational issues arising within the unit.

Responsibility Area

Key Responsibilities

Clinical & Patient Safety Leadership

• Acts as the senior clinical decision-maker and escalation point for the unit, including complex, high-risk or emergency situations.
• Leads the immediate response to clinical incidents, ensuring appropriate escalation and investigation.
• Ensures safety-critical standards (safety checklist, sedation safety, consent) are consistently met across all lists and sites.

Workforce Planning & Staffing

• Owns rota design, skill-mix and real-time staffing decisions across the unit, including escalation of unresolved shortfalls to the Head of Endoscopy.
• Leads recruitment, induction, performance management, sickness/absence management and appraisal for the team.
• Builds staffing resilience and succession planning, including development of Senior Endoscopy Nurses/ODPs towards Team Leader-level responsibility.

Resource, Stock & Budget Management

Oversees stock control and procurement decisions across the unit.

Manages relationships with decontamination, estates and procurement to minimise service disruption.

Quality, Governance & Accreditation

Assist the Head of Endoscopy in Maintaining the unit's JAG accreditation, ensuring the clinical quality, patient experience, workforce and training domains are maintained and evidenced in line with the GRS.

Leads the unit's audit and clinical governance programme, contributing to relevant meetings.

Completes incident investigation, assists in complaints handling and closure of resulting action plans.

Shares learnings with the team, ensuring actions are embedded into practice.

Decontamination & Water Safety Oversight

Holds unit-level accountability for decontamination compliance and the water testing/sampling programme, escalating and resolving adverse results with relevant manager.

Ensures equipment servicing, validation and downtime are managed without compromising patient safety.

Education, Training & Development

• Owns the unit's training and competency framework (JETS, mandatory training, local sign-off), ensuring compliance across the team.
• Leads preceptorship, mentorship and student placement provision within the unit.
• Identifies development needs and supports staff progression, including recognition of Senior Endoscopy Nurse/ODP status.

Service Improvement & Strategic Contribution

• Contributes to service planning, capacity/demand management and waiting-list/turnaround performance.
• Contributes and supports quality improvement initiatives and new pathway implementation.
• Deputises for the Head of Endoscopy at internal and external meetings as required.

4. KPI & Performance Framework

Performance in this role is assessed against unit-wide leadership and operational KPIs, reviewed at appraisal alongside the unit's accreditation, governance and workforce reporting.

Performance Area

KPI / Standard

Target / Frequency

Staffing & Rota Safety

The unit rota is safely filled with appropriate skill-mix for every list; unresolved staffing risk is escalated and actively managed to resolution.

Ensure BrightHR and the staff tracker are aligned, sickness absence episodes are closed promptly, and return-to-work interviews are completed in accordance with policy.

Apply agreed absence-authorisation limits to maintain safe staffing across all sites, including during unexpected absences.

Zero unfilled safety-critical roles; risk escalated the same shift; Policy compliance; Zero use of agency staffing

Budget & Resource Management

• The unit operates within its agreed budget; stock wastage and expiry are minimised across all areas.
• Budget delivered within agreed tolerance;

  Accreditation & Compliance

• The unit maintains JAG/GRS accreditation status across the clinical quality, patient experience, workforce and training domains.
• Accreditation maintained continuously; no lapsed certification

Clinical Audit & Governance

The unit's annual clinical audit programme is delivered and reported, with resulting actions tracked to closure.

Full audit programme completed annually; 95% of governance actions closed on time

Incident & Complaints Management

Incidents and complaints are investigated within expected timeframes, learning is shared with the team, and actions are embedded in practice.

Incidents investigated within organisational timescale; complaints responded to within agreed SLA

Workforce Development

Appraisal, clinical supervision, mandatory training and JETS/competency completion rates are maintained across the whole team.

95% appraisal completion; 100% mandatory training compliance

Patient Experience & Safety

Unit-wide patient comfort, safety-checklist and discharge-criteria compliance (as set out in the Endoscopy Nurse/ODP Tier 1 KPIs) is maintained in aggregate across all staff.

Unit-wide Tier 1 KPI targets met on aggregate

Decontamination & Water Safety

The decontamination and water-testing programmes are delivered in full, with any adverse results resolved and evidenced.

100% programme compliance; adverse results resolved within agreed timescale

Service Performance

List utilisation, turnaround times and waiting-list/access targets for the unit are met.

Local/contractual access and utilisation targets met

How performance is evidenced: rota and staffing records, budget/stock reports, JAG/GRS self-assessment and accreditation outcomes, audit reports, incident/complaints logs, and appraisal/training compliance reports, reviewed with the Head of Endoscopy at each appraisal.

5. Person Specification

Criteria

Essential

Desirable

Registration & Education

• Current professional registration NMC (Registered Nurse) or HCPC (Operating Department Practitioner).
• Significant post-registration experience in endoscopy, including senior/charge nurse or equivalent responsibility.
• JAG ENDO1 (or equivalent) completed; JETS Level 2 completed or being actively worked towards.
• Recognised leadership/management qualification (e.g. NHS Leadership Academy programme, ILM/CMI, or relevant degree).
• Non-medical prescribing or advanced clinical practice qualification.

Experience

• Demonstrable experience taking charge of a clinical area/unit, managing staffing and resolving operational pressures in real time.
• Experience of budget, stock or resource management.
• Experience managing a team, including recruitment, appraisal and performance management.
• Experience assisting with JAG/GRS accreditation or an equivalent quality-accreditation process.

Clinical & Operational Skills

Expert clinical competence across the full endoscopy pathway (admissions, procedure room, recovery, discharge, decontamination and water sampling). Sound understanding of clinical governance, incident management and audit methodology.

Experience leading service improvement or change initiatives.

Leadership & Management

Proven ability to lead, motivate and performance-manage a multidisciplinary team. Confident decision-maker under pressure, with sound judgement in escalation and risk management.

Experience deputising for a service/department manager.

Audit & Governance

Experience leading or co-leading clinical audits and contributing to governance processes.

Experience presenting audit/quality outcomes to senior stakeholders or external assessors (e.g. JAG assessors).

Communication & Teamwork

Excellent written and verbal communication; able to build effective relationships across multidisciplinary teams, patients and external stakeholders (e.g. estates, procurement, accreditation bodies).

Experience delivering formal presentations or reports to senior management.

6. General Responsibilities

Work at all times within the NMC Code of Conduct (Registered Nurses) or the HCPC Standards of Conduct, Performance and Ethics (Operating Department Practitioners), and within LivingCare policies, procedures and clinical guidelines.

Hold budgetary and resource responsibility for the unit in line with LivingCare financial policies and delegated authority limits.

Carry out recruitment, performance management and, where necessary, disciplinary or grievance processes in line with LivingCare HR policy and employment law.

Maintain patient confidentiality and comply with data protection and information governance requirements.

Promote and safeguard the welfare of children and vulnerable adults in accordance with safeguarding policy, acting as the unit's point of escalation for safeguarding concerns where required.

Comply with health and safety, infection prevention and control, and risk-management policies at all times.

Participate in appraisal, statutory/mandatory training and continuing professional development, and ensure the same is maintained across the team.

Promote equality, diversity and inclusion, treating patients, visitors and colleagues with dignity and respect.

Undertake any other duties reasonably requested that are commensurate with the grade and nature of the post.

Person specification

Qualifications

Essential

• Registered healthcare professional with appropriate endoscopy experience and clinical credibility
• Educated to degree level or able to demonstrate equivalent experience, with evidence of recent professional development

Desirable

• Proven leadership or managerial experience, with the ability to lead, motivate, support and hold staff to account
• Experience of staff management, recruitment, induction, supervision, appraisals, performance management and HR processes
• Excellent communication, influencing, decision-making and conflict resolution skills
• Ability to manage staffing levels, rotas, skill mix, resources, stock, equipment and operational priorities effectively
• Knowledge of equipment management, servicing, maintenance, sourcing and procurement processes
• Basic IT skills and ability to work with online programmes such as SystmOne