EPR Configuration Developer

Job summary

As a Configuration developer for the EPR programme you will be the specialist responsible for configuration, testing and implementation activities supporting the delivery of our paperless hospital vision.

You will play a critical role, working on multiple projects simultaneously alongside business analysts, system suppliers, senior developers and stakeholders from across the three hospital sites. Working closely with our teams of Digital Nurses and EPR Programme leads, you will help to deliver solutions to the challenges of removing the reliance on paper for healthcare delivery.

Main duties of the job

You will transform solution designs and requirements specifications into robust solutions utilising our set of key systems around which we are building our hybrid electronic patient record.

You will follow best practice development, configuration and testing lifecycles using a mixture of agile product and traditional waterfall approaches. The work will entail the use of a range of technologies along an open, standards-based approach to deliver the development of electronic data capture forms and correspondence templates.

You will develop and maintain Javascript code with support of HTML, CSS and jQuery to integrate with UHL system configuration and support clinical pathways.

As a subject matter expert (SME) for configuration & Content , development platforms and processes, you will be responsible for ensuring that development and testing processes, tools and techniques are fit for purpose and meet the requirements of the IM&T Enterprise Architecture and Portfolio Management Office policies and procedures.

About us

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

https://www.uhleicester.nhs.uk

Job responsibilities

Translate designs into robust solutions supportable by the Trusts managed business partner for IM&T

Adhere to policies and standards to ensure consistency across all elements of the IM&T portfolio. As an SME there is an expectation for the post holder to participate in policy development and implementation, proposing changes to user working practices and procedures

Work closely with other departmental subject matter experts and architects to ensure the technology infrastructure is extensible and reduces complexity wherever possible.

Follow quality standards and control processes. Ensure that quality control activities (e.g., testing) are carried out satisfactorily and options for resolution of defects are clearly articulated.

Ensure IT solutions meet information and cyber security governance standards.

Document configuration and development activities clearly so that key information can easily be shared with support teams for business-as-usual support and maintenance activities.

Investigate and resolve complex issues relating to configuration items, identifying creative solutions, and evaluating the relative merits of different options.

Take advantage of new developing techniques and technologies, working closely with the IM&T Enterprise Architecture function to future proof the UHL eHospital platform.

Maintain good working relationships with external stakeholders and system vendors.

Support colleagues in their understanding, interpretation and use of information systems.

Support and train junior colleagues as part of wider departmental induction.

(Please refer to the job description/person specification for further details on the role)

Person specification

Training & Qualifications

Essential

• Degree level qualification in computer science or relevant discipline or equivalent experience
• Post-graduate diploma in a relevant subject or equivalent experience.
• Ongoing self-led programme of Continuous Professional Development

Desirable

• Level 3, 4 and 5: S/NVQ for Information / Communication Technology Professionals
• ITIL Foundation

Experience

Essential

• Significant detailed practical experience of IT in a large or complex organisation
• Demonstrable success in application development & configuration
• Dealing with user enquiries Experience of management of change in own area
• Experience in development using Java Script, HTML, jQuery and CSS including academic experience.

Desirable

• EPR administration in a healthcare environment

Communication and relationship skills

Essential

• Demonstrated ability to work well with others
• Able to describe highly technical and complex concepts to colleagues from different backgrounds both individually and in groups. Equally comfortable liaising with technical colleagues and handling face to face meetings with non-technical business and clinical users.
• Able to communicate to a high standard verbally and in writing. Good communication skills, able to present complex technical concepts to non-IT audiences.
• Communicates diplomatically but effectively both verbally and in writing.

Analytical and Judgement skills

Essential

• Excellent analytical and technical skills.
• Ability to identify and articulate multiple technical solutions to business problems, making recommendations as to the best course of action, identifying risks and benefits in each case.
• Ability to manage competing demands and meet deadlines in a high-pressure environment
• Ability to accurately estimate configuration and development effort required from requirements and solution design documentation.
• Shows mature understanding of the relationship of their specialisation and responsibilities to the directorate/Trust's and NHS business as a whole.

Desirable

• Ability to understand the long-term ("big picture") and short-term perspectives of situations

Skills

Essential

• Able to work in multiple delivery styles (e.g. agile, iterative, waterfall).
• Excellent planning and organisational skills; able to manage own workload.
• Able to work autonomously and demonstrate a high degree of personal motivation and accountability.

Other requirements specific to the role

Essential

• Proficient in application configuration and development methods, techniques and standards.
• Understanding of principles and practices of good system design. Excellent problem-solving skills.
• Ability to quickly comprehend the functions and capabilities of new technologies.
• Track record of remaining unbiased toward any specific technology or vendor and being more interested in results than personal preferences.
• Awareness of organisational CIP responsibilities and the opportunities the programme deliverables can sustain.
• Ability to work effectively in environments with often ill-defined requirements, under time and cost pressures.
• Motivation that is focused on long-term results.

Desirable

• Knowledge of Project Management principles
• Knowledge of IT Change Management processes

Equality, Diversity and Inclusion

Essential

• Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
• All staff are expected to engage in compassionate and inclusive leadership in the provision of high- quality care and interactions with others.
• Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
• All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others

Commitment to Trust Values and Behaviours

Essential

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours