Facilities Assistant - Catering

Job summary

Would you like to be part of a vital team ensuring high standards of catering are achieved for our patients, visitors, and staff? Do you want to go home at the end of your shift knowing you helped make your local hospital a great place to be cared for?

We have available: -

- x1 Permanent Part time, 20 hours per week position

Our facilities Catering Team play an essential role within the trust, responsible for catering at ward level and commercial outlets across both our hospital sites.

We are recruiting Facilities Assistants at The Princess Royal Hospital in Telford and looking for individuals who share our passion and drive to ensure that our patients receive a quality meal service.

We have flexible hours vacancy opportunities and would be happy to discuss hours and shift patterns with successful candidates.

Main duties of the job

• Help prepare and serve food to patients, staff and visitors in the hospital.
• Responsible for complying with good hygieneand health & safety practices within the departmentin accordance with standing operating procedures and current food safetyand health & safety legislation.
• Use equipment like dishwashers, food trolleys (Burlodge Trolleys) and coffee machines safely and correctly.
• Work with other team members and ward staff to ensure patient meals are served within the protected mealtime schedule on time.
• Talk politely with patients, staff and visitors and help with any questions or problems.
• To comply with appropriate HACCP food safety documentation including taking and recording food temperatures at ward level or in retail outlets for the departments HACCP food safety management system and take corrective actionwhere necessary.

About us

Our Poppy's Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Candidate Job Pack

Person specification

Education and Qualifications

Essential

• Level 2 award in food safety or equivalent
• Evidence of a commitment to continuous development

Desirable

• Level 3 in Food Safety

Experience

Essential

• Proven ability to work on own initiative
• Proven ability to manage own workload and prioritise when there are competing priorities
• Evidence of experience of working and contributing in a team
• Evidence of ability to work under pressure

Desirable

• Relevant experience of working in a catering environment, however full training will be given as part of an induction plan lasting at least a few weeks

Skills and Knowledge

Essential

• Evidence of good literacy skills and the ability to understand instructions, guidance, policies and procedures
• Evidence of delivering a high level of customer service

Desirable

• Knowledge of food safety systems, HACCP, COSHH and dealing with Allergens
• Proven ability to communicate with a wide range of internal and external stakeholders including; patients, staff-members, visitors, suppliers & environmental health