Facilities Environmental Assistant

Job summary

The Facilities Environmental Assistant (FEA) plays a vital role in supporting the smooth operation of site services. This multi-skilled position provides flexible cover across catering, housekeeping, and portering functions, ensuring continuity and high standards in service delivery. The role is designed to respond to operational gaps, reduce reliance on bank staff, and maintain efficiency in meeting the growing demands of the facilities service. The FEA contributes directly to creating a safe, clean, and well-managed environment for patients, staff, and visitors.

Main duties of the job

The Facilities Environmental Assistant (FEA) is responsible for providing flexible support across catering, housekeeping, and portering services. Key duties include assisting with meal preparation and service, maintaining cleanliness and hygiene standards in all areas, and supporting the movement of equipment and supplies as required. The role ensures continuity of essential services, covers operational gaps, and upholds high standards to meet the demands of the facilities team.

About us

Working for the Black Country Healthcare NHS Foundation Trust offers a unique opportunity to make a meaningful impact on the lives of individuals and communities. The Trust is dedicated to providing high-quality mental health, learning disability, and community healthcare services, ensuring that you are part of a team that truly makes a difference. With a strong commitment to staff wellbeing, professional development, and flexible working arrangements, the Trust supports you in achieving a healthy work-life balance while advancing your career. Additionally, the diverse range of roles available means you can find a position that aligns with your skills and passions, all within a supportive and inclusive environment. Joining the Black Country Healthcare NHS Foundation Trust means being part of a forward-thinking organization that values its employees and strives to create a positive workplace culture.

Job responsibilities

The Facilities Environmental Assistant (FEA) is responsible for supporting the delivery of essential services across catering, housekeeping, and portering. This includes assisting with food preparation and service, maintaining high standards of cleanliness and infection control, and ensuring timely movement of equipment, supplies, and waste. The role requires flexibility to cover gaps in service, uphold safety standards, and contribute to a well-managed environment for patients, staff, and visitors.

Person specification

Knoweledge and qualification

Essential

• Food Level 2
• Allergen Awareness

Desirable

• Cleaning Techniques
• Understanding of Health & Safety

Communication Skills

Essential

• Food Level 2 or Food Awareness

Desirable

• Knowledge of Allergens

Communication

Essential

• The ability to communicate effectively with patients, colleagues, and other stakeholders. This involves being able to convey information clearly and concisely, both verbally and in writing, and being able to listen actively and respond appropriately.

Desirable

• Providing flexible, multi-skilled support across catering, housekeeping, and portering services to maintain operational continuity and high standards.