Facilities Management Catering Assistant

Job summary

Cleanliness, hygiene, catering and food safety in healthcare environments is paramount, therefore we are looking to appoint staff who are ambitious, motivated and take pride in the work they do.

We are looking to recruit a hardworking, enthusiastic individual to join our Catering Team at Hollins Park Hospital, Warrington, Winwick. WA2 8WA

Whilst the location and service group may differ, the role of the Facilities Management Catering Assistant (FMCA) remains an integral part of our service delivery, carrying out facilities and catering tasks and ensuring that high standards are achieved and maintained.

The successful post holder will be required to carry out a range of catering and general duties within a mental health inpatient environment to set procedures and standards and to also drive our catering van to our outer units.

25 hours per week with flexible shift pattern on a rolling 4-week rota working 5 out of 7 days including weekends

Main duties of the job

To be responsible for ensuring that the relevant documentation: monitoring forms, checking deliveries and all other HACCP monitoring systems are completed and filed accordingly and take corrective action where necessary

Loading frozen food into a regeneration oven

Distribution of meals, provisions, and equipment within the department

To clear all customer meal items e.g., crockery, cutlery, food waste from the caf area

Carry out general cleaning tasks following departmental policies and procedures.

To work flexibly and in accordance with duty rotas and work schedules including evenings and weekends.

To stand in for other FMCA's as required

To liaise and communicate effectively with ward teams and other disciplines

Assist in other areas within the catering department as and when required to meet service needs. This may involve travelling to another Mersey Care site

General cleaning of all areas associated with the catering department e.g., work surfaces,

Responsible for practicing good hygiene and health & safety within the department in accordance with current Food Safety and Health & Safety Legislation.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Job responsibilities

To be responsible for ensuring that the relevant documentation: monitoring forms, checking deliveries and all other HACCP monitoring systems are completed and filed accordingly and take corrective action where necessary

Loading frozen food into a regeneration oven

Distribution of meals, provisions, and equipment within the department

To clear all customer meal items e.g., crockery, cutlery, food waste from the caf area

Carry out general cleaning tasks following departmental policies and procedures.

To work flexibly and in accordance with duty rotas and work schedules

To stand in for other FMCAs as required

To liaise and communicate effectively with ward teams and other disciplines

Assist in other areas within the catering department as and when required to meet service needs. This may involve travelling to another Mersey Care site

General cleaning of all areas associated with the catering department using materials/chemicals/equipment for the job, wearing the specified personal protective clothing and completing cleaning schedule documentation.

Responsible for practicing good hygiene and health & safety within the department in accordance with current Food Safety and Health & Safety Legislation.

Ensure a high standard of personal hygiene by wearing clean and protective clothing in accordance with food safety legislation and health & safety policies

Collection, removal, and disposal of waste material in line with the Trust Waste Management policy including cleanliness of waste receptacles.

To attend Food Safety Training to include Induction, Annual Food Hygiene Refresher Training, Trust Mandatory Training as and when required.

As part of this role you may be required to work in the on site caf and drive a Trust vehicle with emergency food supplies to other Mersey Care sites

Front of house:

• Serving customers in a polite and friendly manner
• Handling cash and operating the cash register.
• Maintaining and clearing the used crockery and cutlery in the restaurant.
• Cleaning tables and service areas within the restaurant area.
• Replenishing condiments, confectionary and drinks in the restaurant.
• To assist in preparing venues for hospitality events.

Vending:

To fill and rotate stock Trust owned vending machines on a daily basis.

To remove, count and document cash takings from trust owned vending machines

Person specification

Skills

Essential

• Able to function as a member of a team and support the management objectives of the department and Trust.
• Able to deal with requests from service users, managers and staff in a friendly and helpful way.
• Flexible.
• Good interpersonal and communication skills.
• Able to work both independently and as part of a team.
• Able to carry out manual tasks.

Desirable

• Able to maintain accurate records.

Knowledge / Expereince

Desirable

• Experience of working in a similar catering role
• Experience of working in the NHS.
• Experience of dealing with people/patients
• Experience of working in a multi-skilled environment
• Previous experience within this type of role is desirable although full training will be given.

Qualifications

Desirable

• NHS experience and training in safety, health and catering
• CIEH Foundation Certificate level 2/Intermediate in Food Hygiene, or equivalent.

Values

Essential

• Continuous improvement - committed to making improvements to our services for the benefit of all.
• Accountability - taking ownership to anticipate, develop and deliver high quality care
• Respect - how we treat others in an inclusive and supportive way
• Enthusiasm - demonstrate our passion and pride for what we do and how we do it.
• Support - actively supporting others with compassion and courage.