Field Operations Administrator

Join a team that keeps essential engineering services moving

At Switch2, we're passionate about delivering innovative energy and engineering solutions that make a real difference to the communities we serve.

As a Field Operations Administrator, you'll become a key member of our Operations Team, supporting more than 35 field engineers who provide essential services to customers nationwide. You'll play a central role in keeping our operations running smoothly, ensuring engineers have the vehicles, equipment, training and support they need to deliver an exceptional service.

This is a varied and rewarding opportunity to develop your career in a growing organisation. From fleet management and compliance to onboarding and training coordination, you'll gain exposure to a wide range of operational activities while making a tangible impact on the success of the business.

With the flexibility of hybrid working, a collaborative team environment and the chance to see the direct results of your work, this role offers far more than traditional administration and is ideal for someone who enjoys taking ownership, building strong relationships and supporting operational

What you'll be doing

• Manage the day-to-day administration of the company vehicle fleet and act as a key contact for engineer queries.
• Coordinate engineer training, refresher programmes and compliance activities.
• Maintain training records, induction documentation and operational systems.
• Support driving licence and DBS checking processes where relevant.
• Manage PPE, uniforms, tools and equipment records.
• Process purchase orders, invoices and operational reports.
• Administer vehicle-related PCNs and Notices of Prosecution.
• Support new engineers throughout onboarding and induction.
• Work closely with engineer managers, suppliers, fleet providers and internal support teams.

What we're looking for

This is an excellent opportunity for someone who enjoys organising, coordinating and improving processes, while working closely with operational teams in a growing business.

Essential

• Previous experience in an administration, coordination or operations support role.
• Excellent organisational and time-management skills.
• Strong attention to detail and confidence maintaining accurate records.
• Good IT skills, including Microsoft Office.
• Ability to handle confidential information professionally.
• Strong communication and stakeholder management skills.

Desirable

• Experience supporting field-based engineering or maintenance teams.
• Experience in fleet, compliance, or training administration.
• Experience producing reports and maintaining operational documentation.
• Knowledge of vehicle administration processes.

Why join Switch2?

This is an opportunity to join a busy operational team where your work will have a direct impact on service delivery. The position offers genuine variety and exposure to fleet management, compliance, training coordination, engineer support, reporting and process improvement, together with the flexibility of hybrid working.

Benefits

• Holiday Entitlement – 33 days including bank holidays
• Company Pension
• Private Health Insurance
• Death in Service
• Buy/Sell Holiday Scheme
• Cycle to Work Scheme
  
• Money Coach Financial Plan
• Specsavers Vouchers

Switch2 Energy is an Equal Opportunities Employer