Funding Assistant

Job summary

The Hewitt Fertility Centre is one of Britain's largest Reproductive medicine units providing a comprehensive service to both NHS and fee paying patients.

The Hewitt Fertility Centre is wholly committed to providing a high quality service to patients who attend the centre, for a range of fertility related investigations and treatments.

An opportunity has arisen within The Hewitt Fertility Centre Liverpool for an Administrator funding assistant, who is a bright, committed, and enthusiastic individual. You would be working within a rapidly developing service and should be able to demonstrate excellent communication skills. A background in an administration essential.The post-holder is responsible for assisting with the administration of an efficient accounts service in respect of Self Funded and NHS patients including the maintenance of accurate records for management and accounting purposes.

PREVIOUS APPLICANTS NEED NOT APPLY

Main duties of the job

Responsibilities include dealing with financial queries from patients and suppliers and liaison with the Team Leader to ensure patients are invoiced on time, payments are correctly processed and all outstanding debts are pursued within the agreed timescales. Generate debt reminder letters on a monthly basis using the Infertility Database for Embryology and Andrology Systems (IDEAS) ensuring no inappropriate letters are issued. Keep a record of monthly debtors, contacting patients weekly and monthly to make payments. Uses own initiative to propose financial agreements with patients, within agreed guidelines, ensuring these agreements are kept up to date.

See Job Description for more details

About us

Liverpool Women's NHS FT became part of NHS University Hospitals of Liverpool Group (UHLG) in November 2024, following the coming together with Liverpool University Hospitals NHS FT. UHLG was born from a shared aim to improve the care we provide to our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues who are dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, UHLG is also their local NHS, providing general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

At Liverpool Women's Hospital, each year we deliver approximately 7,500 babies, carry out around 50,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly and premature newborns, perform around 1,000 IVF cycles, and conduct over 4,000 genetic appointments.

We believe that this, along with a strong dedication to research and innovation, makes usthespecialist health provider of choice in Europe for women, babies and families.

For roles at Liverpool University Hospitals, visit their careers page.

UKVI guidelines prohibits sponsorship for all Band 2 posts. Guidelines state that many non-clinical posts are not eligible for sponsorship. Please use UKVI guidance on Skilled Worker Visas to determine your eligibility for sponsorship if you were to gain a conditional offer for this role.

https://www.gov.uk/skilled-worker-visa/your-job

Job responsibilities

Responsibilities include dealing with financial queries from patients and suppliers and liaison with the Team Leader to ensure patients are invoiced on time, payments are correctly processed and all outstanding debts are pursued within the agreed timescales. Generate debt reminder letters on a monthly basis using the Infertility Database for Embryology and Andrology Systems (IDEAS) ensuring no inappropriate letters are issued. Keep a record of monthly debtors, contacting patients weekly and monthly to make payments. Uses own initiative to propose financial agreements with patients, within agreed guidelines, ensuring these agreements are kept up to date.

See Job Description for more details

Person specification

Skills, Knowledge & Aptitudes

Essential

• The ability to respond to verbal or written instructions, with understanding
• Is able to communicate with others with sensitivity and tact as the situation requires.
• Good telephone manner

Qualifications & Learning

Essential

• NVQ3 or equivalent

Experience

Essential

• Experience within a clerical environment.
• Previous keyboard experience.

Flexibilty/ Adaptability

Essential

• Able to adapt to changing procedures within the Unit
• Demonstrate a flexible approach to work.
• Able to work under pressure at busy times
• Prepared to undertake personal development and training.