Health Care Assistant

Job summary

• To support delivery of safe, effective, person-centred care across routine clinics and long-term condition pathways under the supervision of registered clinicians.
• To contribute to prevention and health promotion initiatives, vaccination/immunisation programmes, and reduction of health inequalities across the practice population.
• To maintain high standards of infection prevention and control, accurate clinical documentation, and good patient experience.

Main duties of the job

• Perform observations and basic clinical measurements: BP, pulse, SpO2, temperature, height, weight, BMI, peak flow.
• Phlebotomy and specimen handling; urine dipstick and point-of-care tests as trained.
• ECG recording.
• NHS Health Checks and lifestyle brief interventions (smoking cessation,alcohol screening, weight management, physical activity advice).
• Wound care support: simple dressings, suture/clip removal, leg ulcer care under protocol.
• Immunisations support within scope and training.
• Chaperoning and assisting with procedures.
• Long-term condition recall support.
• Health promotion, signposting to other services.

About us

We're thrilled to announce an exciting opportunity for a healthcare assistant to join our growing team. Our partnership has recently expanded with the acquisition of Manston Surgery, allowing us to operate two practices.

With the support of our experienced leadership team, we're committed to delivering modern general practice the benefits of working at scale while ensuring consistent, personalised care from teams that truly know our patients.

As an advanced training practice, we proudly support a diverse range of allied health professionals and work closely with our Primary Care Network (PCN) to provide comprehensive patient care.

We're looking for a dedicated healthcare assistant who is passionate about deliveringhigh quality Care, collaborating with our healthcare team, and supporting the delivery of policies and procedures.

If you're ready to be part of a dynamic and supportive environment where your skills andcontributions are valued, we would love to hear from you.

Job responsibilities

• To support delivery of safe, effective, person-centred care across routine clinics and long-term condition pathways under the supervision of registered clinicians.
• To contribute to prevention and health promotion initiatives, vaccination/immunisation programmes, and reduction of health inequalities across the practice population.
• To maintain high standards of infection prevention and control, accurate clinical documentation, and good patient experience.

Key responsibilities Clinical (under supervision and within competence)

• Perform observations and basic clinical measurements: BP, pulse, SpO2, temperature, height, weight, BMI, peak flow.
• Phlebotomy is an essential and mandatory component of this role, fundamental to the delivery of safe and effective clinical care. The postholder must be competent in accurate blood collection techniques.
• ECG recording.
• NHS Health Checks and lifestyle brief interventions (smoking cessation, alcohol screening, weight management, physical activity advice).
• Wound care support: simple dressings, suture/clip removal, leg ulcer care under protocol.
• Vaccination support within scope and training.
• Chaperoning and assisting with procedures.
• Long-term condition recall support.
• Health promotion, signposting to other services .

Clinical governance and safety

• Work to practice SOPs, escalate red flags promptly to a registered clinician.
• Maintain accurate records.
• Maintain stock, equipment calibration, cold chain support, and room readiness.
• Comply with infection prevention and control, waste disposal, sharps safety.
• Participate in audits and quality improvement projects.
• Safeguarding: identify and escalate concerns in line with policy; record accurately.

Administration and teamwork

• Prepare clinics, manage recalls, send patient communications (SMS/letters), and support data quality/QOF.
• Liaise with colleagues.
• Support equitable access for vulnerable groups with reasonable adjustments.

Scope and supervision

• Work under the direction of a registered clinician.

• Seek guidance when unsure; participate in supervision, debriefs, and annual appraisal.
• Maintain confidentiality and up hold GDPR/IG requirements.

Training, development and appraisal

• Statutory/mandatory training.
• Under take role-specific training.
• Participate in CPD and competency sign off; track learning against the Primary Care Core Capabilities Framework.

Person specification Essential

• Education: Care Certificate
• Experience: Direct patient care in a health care setting (e.g.,community, primary care,or acute).
• Skills: BP/obs, phlebotomy, urine dipstick, ECG, accurate documentation. PLEASE NOTE PHLEBOTOMY IS A MUST FOR THE ROLE
• IT: Confident with clinical systems
• Communication: Clear, compassionate communication, able to use interpreters and accessible information when required.
• Teamworking: Works well within an MDT; understands professional boundaries; reliable and organised.
• Governance: Understands confidentiality, consent, infection control, and safe lone working within policy.

Person specification

Qualifications

Essential

• Person specification Essential
• * Education: Care Certificate
• * Experience: Direct patient care in a healthcare setting (e.g., community, primary care, or acute).
• * Skills: BP/obs, phlebotomy, urine dipstick, ECG, accurate documentation.
• * IT: Confident with clinical systems
• * Communication: Clear, compassionate communication; able to use interpreters and accessible information when required.
• * Teamworking: Works well within an MDT; understands professional boundaries; reliable and organised.
• * Governance: Understands confidentiality, consent, infection control, and safe lone working within policy.

Desirable

• Desirable
• * Primary care experience and familiarity with QOF/NHS Health Checks.
• * Training in wound care, foot checks, smoking cessation brief interventions.
• * Experience supporting vaccination clinics and cold chain processes.
• * Understanding of health inequalities and reasonable adjustments for priority groups.
• * Full UK driving licence/access to transport for occasional off-site work.