Health Records Clerk

Job summary

We are currently recruiting Health Records Clerk for 1 WTE. 37.5 hours per week to join the Health Records ServiceDepartment. The posts are permanent positions,workingpart-timeup tofull-time37.5 hours perweek. The department is open 7 days a week from 06.00 to 18.30. The hours of duty are flexible, with cover forlate shifts,weekendsand Bank Holidayson a rotational basis.

The roles are working across 4 sites within Dudley Group NHS Foundation Trust. These include Library Warehouse,RussellsHall Hospital, Corbett Hospital and Guest Hospital.Those with a driving licence over the age of 21, will beadded to the driving rota for delivery of urgent and electivecasenotes. Avehicleis supplied for this purpose.

The candidatesare required tohave GCSE Maths and English Language GradeC (or equivalent). Previousclerical/admin experience is welcomed.Experience of using Microsoft IT systems, good organisationalskillsand the ability to work in a demanding/heavy liftingwarehouseenvironment are also essential criteria for thispost.

Main duties of the job

Health Records Clerk's role,providepatient casenotes forpatientsappointments within the Trust,including emergency and elective appointments.

Successful candidates will be trained in Medical Records mainwarehouselibrary,pickingand filingpatient case notes. Once fully trainedin in the warehouse tasks(approx. 6 months), training will be givenforreception deskdutieswithinthe Trust being first point of contact for patients when attending for their appointment, making sure all demographicdetailsare correct on the PAS system.

Please contact the lead interviewer for further information on hours of duty

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Person specification

Qualifications

Essential

• GCSE or equivalent grade c or above in English and Maths (or equivalent experience)

Desirable

• Knowledge of hospital patient Administration systems
• NVQ level 2 in Business and Administration or equivalent

Knowledge and Training

Essential

• Demonstrates and understanding of confidentiality
• Willing to undertake future training development

Desirable

• Proficient in the use of OASIS

Experience

Essential

• Proficient is the use of Microsoft office programmes (i.e. work and outlook)

Desirable

• Previous clerical experience within a hospital environment or community setting
• Knowledge of NHS administration procedures

Communication & Relationship Skills

Essential

• Excellent oral and written communication skills
• Able to communicate with other staff, patient and relatives

Anaytical & Judgement Skills

Essential

• Able to use own initiative
• Flexible and adaptable
• Attention to detail

Desirable

• Assertive

Planning & Organisational Skills

Essential

• Good organisational skills
• Ability to work as part of a team
• Able to deal with a steady flow of work and sudden episodes of heavy influx of work

Physical Skills

Essential

• Keyboard skills

Desirable

• Driving

Equality, Diversity, Inclusion and Trust Values

Essential

• Able to provide safe, caring and effective services.
• Values and behaviours that reflect the Trust Values of Care, Respect and Responsibility.
• Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued.