Healthcare Assistant (Bank)

Job summary

North London Hospice is seeking a compassionate and dedicated Healthcare Assistant to join our Inpatient Unit team. Working alongside nurses and other healthcare professionals, you will provide high-quality, person-centred palliative care to patients with life-limiting illnesses. You will support patients with their personal care, comfort, dignity and wellbeing, while helping to ensure a safe and supportive environment for patients and their families. This is a rewarding opportunity to make a meaningful difference as part of a skilled multidisciplinary team committed to delivering the best possible end of life care.

Main duties of the job

As a Healthcare Assistant, you will support the delivery of holistic palliative care by assisting patients with personal care, mobility, nutrition and hydration, and activities of daily living. You will monitor and record observations, maintain accurate patient records, report changes in patients' conditions, and assist with clinical procedures as delegated. The role also involves contributing to pressure area care, infection prevention and control, patient transfers and discharges, and providing compassionate support to families and carers. You will work closely with colleagues across the multidisciplinary team to ensure the highest standards of care are maintained at all times.

About us

North London Hospice has been providing compassionate care and support to local people since 1984. As a registered charity, we are dedicated to helping patients with life-limiting illnesses achieve the best possible quality of life, while supporting their families and carers through challenging times. Our services extend across North London and include our Inpatient Unit, community and specialist palliative care services, outpatient and wellbeing programmes, and patient and family support services. We work alongside patients, families and healthcare professionals to deliver holistic, person-centred care that meets physical, emotional, social and spiritual needs. At North London Hospice, our values guide everything we do: The best of life, at the end of life, for everyone.

Job responsibilities

Provide high-quality personal and clinical care in line with individual care plans. Assist patients with washing, dressing, mobility and nutritional needs. Record observations and report changes in patient condition promptly. Maintain accurate and up-to-date patient documentation. Support clinical procedures and safe patient care. Deliver compassionate support to patients, families and carers. Follow infection prevention, health and safety, and confidentiality requirements. Work collaboratively with colleagues to provide excellent palliative care.

Person specification

Qualifications

Essential

• Relevant NVQ Level 2 qualification (or equivalent), or willingness to achieve this within two years of appointment

Experience

Essential

• Basic IT skills
• Knowledge of infection control practices

Desirable

• Experience working within a healthcare setting
• Experience in palliative care