Healthcare Assistant (HCA)

Job summary

At OneMedical Group, were looking for a Healthcare Assistant to join our multidisciplinary primary care team. Working alongside GPs, Nurse Practitioners, Nurses and other Healthcare Assistants, you will help provide safe, effective and compassionate care while supporting the smooth day-to-day running of the service.

Full in-house, role-specific training will be provided, giving you the knowledge and confidence you need to succeed in the role. This will include training on our clinical and digital systems, care navigation and patient pathways, red-flag awareness, escalation procedures, safeguarding and patient signposting.

Main duties of the job

This is a varied and rewarding role for someone who enjoys working directly with patients. Under agreed protocols and the indirect supervision of a registered clinician, you will carry out clinical observations and routine healthcare procedures, support health promotion and help patients to manage their wellbeing and long-term conditions.

You will also help prepare clinical rooms, maintain equipment and stock, support infection prevention standards and contribute to a positive patient journey from arrival through to completion of care.

About us

OneMedical Group is a leading independent, family-run healthcare organisation that has been redefining how healthcare is delivered in the UK for over 20 years.

We provide NHS services at scale and design, build and manage the spaces where care happens, bringing everything together under one roof. Our culture combines national ambition with genuine family heart, with a workplace rooted in trust, empowerment and collaboration.

Above all, we are united by a shared purpose: creating spaces and delivering services that make a lasting, positive difference to the health and wellbeing of the communities we serve.

Job responsibilities

Your day-to-day will include:

Patient Observations and Procedures: Undertaking and accurately recording routine observations and procedures for which you are trained, including blood pressure, pulse, temperature, height, weight, BMI, urinalysis, venepuncture, ECGs, peak flow readings and other physiological measurements.

Health Checks and Long-Term Conditions: Supporting new-patient and NHS health checks and helping the clinical team provide proactive care for patients living with long-term conditions.

Health Promotion: Offering appropriate information and practical support around healthy lifestyles, smoking, exercise, diet, self-management and access to relevant external services.

Clinical Support: Supporting the nursing and medical teams with dressings, clinical observations, minor surgery, LARC procedures, nebulisation therapy and other delegated activities within your training and competence.

Vaccinations: Administering influenza, shingles and pneumococcal vaccinations under indirect supervision where appropriately trained and where a valid Patient Specific Direction is in place.

Clinical Environment: Preparing and maintaining clinical rooms and equipment, keeping stock areas clean and organised, and ensuring rooms are appropriately stocked and ready for use.

Safety and Infection Prevention: Following infection prevention and control standards, supporting emergency equipment checks and maintaining cold-chain records, including daily fridge-temperature monitoring.

Teamwork and Patient Experience: Working closely with the wider multidisciplinary team, maintaining patient privacy and dignity, protecting confidentiality and supporting reception duties where required.

What We Are Looking For

We are looking for a compassionate and reliable Healthcare Assistant with strong communication skills and a genuine desire to provide high-quality patient care.

Previous healthcare experience or training is not essential, as full in-house training will be provided. What matters most is having the right attitude, a willingness to learn and the ability to contribute positively to a busy multidisciplinary team.

Most importantly, you will be someone who puts people first, works well with others and is committed to providing safe, respectful and compassionate care.

Person specification

Experience

Desirable

• Experience in minor illness
• Experience of working productively in a high pressured environment
• Experience of working effectively as part of a team
• Understanding of NHS processes/systems
• Strong computer literacy

Qualifications

Desirable

• NVQ Level 1 Healthcare qualification