Healthcare Assistant with Deputy Manager Responsibilities

Job summary

We are always looking for great talent to join our team and help achieve our ambitious goals and growth. We care about our people, and we care about the future of community health and how CHEC can play an innovative part in making this great, with your help. If you are patient-focused and looking to join an organisation that is thriving on success, then CHEC is your employer of choice. We have an exciting opportunity for a Healthcare Assistant to join us as we continue to expand throughout the UK.

Main duties of the job

An exciting opportunity has arisen for a Healthcare Assistant to join the team. As a Healthcare Assistant, you will work alongside our multidisciplinary team to support the delivery of high-quality, patient-centred care. You will assist with patient admission and discharge processes, provide support during clinical activities, monitor and care for patients within your scope of practice, and help maintain a safe, clean, and efficient clinical environment. As part of this role, we are looking for the successful candidate to take on additional Deputy Manager duties. This is an exciting opportunity for a motivated and passionate individual to step into the role of Deputy Manager alongside their Healthcare Assistant responsibilities. This role will provide essential leadership support at site level, working closely with the Hospital Manager to maintain excellent standards of quality, safety, and service delivery.

About us

Since 2012, CHEC has been working with the NHS to increase patient choice and provide better access to exceptional, timely, locally-based ophthalmology and gastroenterology care free at the point of care. CHEC has a nationwide portfolio of community hospitals and clinics operating in a unique hub-and-spoke model. We are proud to have a role alongside colleagues in the NHS, offering patients the choice of access to essential procedures and help achieve the best possible clinical outcomes. We continue to expand our community-based offering of vital healthcare to patients across England, including ENT (Ear, Nose and Throat) and Dermatology services. CHEC is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment, this includes being aware of and adhering to all CHEC Safeguarding policies. Recruitment checks are undertaken in accordance with the NHS Employment Check Standards and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).

Job responsibilities

We are looking for someone who can: Support the delivery of safe, high-quality care and a positive patient experience. Help prepare clinical areas and equipment for patient appointments and procedures. Ensure the smooth running of clinics and patient pathways by maintaining a proactive and flexible approach. Assist with stock management, equipment checks before use, and safe storage after use. Maintain up-to-date knowledge, core competencies, and continue to develop skills in line with service requirements. Adhere to good record keeping in line with corporate policies and procedures. Support colleagues and contribute to a positive team culture focused on continuous improvement.

Person specification

Experience

Essential

• What you'll bring to the role:
• Natural ability to empathise with patients and demonstrate genuine care.
• Desire to provide the very best quality and safe patient care.
• Good communication and strong interpersonal skills.
• Excellent organisational skills and attention to detail.
• Desire and willingness to develop in line with the competency framework and your personal development plan.
• Self-motivated and able to prioritise and manage workload effectively.
• Approachable and friendly manner to welcome and support patients throughout their journey.
• Ability to work collaboratively as part of a multidisciplinary team.