Housekeeping Supervisor Band 3

Job summary

21.5 hours a week X 2 POSTS

Hours between 07.00 - 21.00. Posts will include day, evening, weekend and some Bank Holidays. To be confirmed at the interview

The post of the Housekeeping Supervisor is to oversee and co-ordinate the provision of an efficient, high quality and cost effective Housekeeping service to all Wards and Departments on site and, where applicable, to off-site locations, under the direction of the Team Leader and Facilities Manager, and to promote excellent standards of team working and Customer Care.

Ensuring that hospital Wards, Clinics and Departments are maintained to the highest standards of hygiene, environmental cleanliness and appearance and leading the Housekeeping team in delivering high quality services to all areas; supporting the delivery of service modernisation and National Initiatives.

Main duties of the job

You will be seen across the site and will be required to carry out your work so that the standards set and the wide range of services provided support patient care and the needs of other hospital users.

The post holder is expected to treat patients, service users and carers with courtesy, care and compassion at all times, treating each person as an individual by offering a personalised service. Trust staff will adopt behaviours and attitudes which promote, supports and respects privacy and dignity in accordance with the Trust Dignity policies and dignity in care pledges. Staff are expected to challenge poor practice in relation to dignity and treat each other with respect.

About us

Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service.

United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.

Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.

Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.

Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.

This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.

The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).

Job responsibilities

What should you do next?

Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!!!

Person specification

Qualifications (Academic, Professional & Vocational)

Essential

• oGCSE grade C or equivalent in Maths and English
• oComputer literacy to RSA level 2 or equivalent

Desirable

• oSupervisory qualification
• oHealth and Safety qualification
• oNVQ Level 2 in Customer Care.

Previous Experience (Nature & Level)

Essential

• oPrevious NHS experience or experience of working in a high level customer service environment.
• oPrevious Supervisory experience

Desirable

• oPrevious NHS experience or experience of working in a high level customer service environment.
• oBe able to demonstrate previous experience of training of staff

Evidence of Particular: - Knowledge - Skills - Aptitudes

Essential

• oLiteracy, numeracy and comprehension skills sufficient to complete timesheets and monitoring documents, calculate costs of orders, produce memos and short reports, complete Annual
• oAble to demonstrate ability to take the lead role of supervising part of an inter-disciplinary team.
• oAble to demonstrate the ability to work to deadlines and complete tasks according to objectives and to motivate others to do the same.
• oAble to demonstrate a high standard of interpersonal skills and the ability to deal with people from all sections of society.
• oAwareness and Knowledge of the dignity in care agenda
• oAbility to evidence/demonstrate key values and behaviours in line with the Trust framework: Patient Centred Safety Compassion Respect and Excellence

Desirable

• oCoaching skills

Specific Requirements

Essential

• oAble to demonstrate a flexible approach to changes in workload/duties/priorities and to motivate others to adopt the same approach.
• oAble to demonstrate the ability to react quickly and sensitively to a wide range of differing needs.
• oAble to demonstrate previous experience of office systems.
• oAble to demonstrate eagerness to embrace change.