Housekeeping Supervisor

Job summary

We are looking for an enthusiastic staff member to join our housekeeping Supervisor team working the following shift:

Monday - Friday 09:00-17:00

You will be working alongside another Supervisor to ensure all housekeepers are carrying out their daily duties.

Main duties of the job

The supervisor role will include the following:

• Ensuring PDRs are completed
• Ensuring return to works are completed
• Ensuring all mandatory training is kept up to date
• Ensuring the washing of mops is completed throughout the shift
• Booking staff annual leave
• Answering any queries from other wards/areas

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Job responsibilities

Key Duties

To provide daily supervision of staff ensuring daily contact with all staff on duty. To deal with and rectify minor problems which arise on a daily basis. To have an understanding and carry out the governments guidelines on the National Standards of cleanliness. To take a pro-active approach to cleaning, constantly striving to improve the quality of service provided. To carry out staff appraisals. To carry out staff induction. To provide comprehensive training to all new members of staff. To have an understanding of infection control and to ensure compliance within the Department. To maintain confidentiality at all times. To liaise with staff within the hospital on day-to-day issues relating to the housekeeping service. To deal with complaints in the first instance. To raise with the Housekeeping Services Manager, any issues which may affect the quality of housekeeping service.

General Duties

To organise and plan work rotas ensuring maximum efficiency of staff. To allocate keys and ensure key log sheet is signed, and that returned keys are logged in. To allocate supplies of cleaning chemicals and consumables. To be responsive to telephone requests ensuring a prompt service at all times. To authorise annual leave ensuring minimal disruption to the service. To carry out staff return to work interviews following a period of sickness absence and bring to the attention to the Assistant Housekeeping Services Manager any problems. To attend departmental meetings. To re-train staff annually or more frequently if required. To provide a mop washing service, in line with the departmental procedures. To ensure that all staff comply with the uniform policy. To cover areas of work in the event of staffing shortages.

Person specification

Qualifications

Essential

• Previous supervisor experience
• Basic Education
• Basic IT knowledge
• Experience in use of floor scrubbers

Desirable

• Cleaning experience in a healthcare or similar environment.
• COSHH knowledge
• Health and Safety knowledge