Housing Options Manager

We are seeking a dynamic and experienced Housing Options Manager to lead our dedicated team in preventing and relieving homelessness and finding sustainable housing solutions for those in need.  This is a key leadership position where you will:Lead with Impact: Manage, motivate, and develop a high-performing frontline team, fostering a culture of continuous improvement and excellent customer service.Drive Performance: Ensure effective performance management and quality assurance frameworks are imbedded across the service to ensure high performance and outcomes that are meeting the Council’s strategic goals.Navigate Complexity: Oversee the assessment of statutory housing duties, utilising your expert knowledge of the Housing Act 1996, the Homelessness Reduction Act 2017, and related case law to ensure legal compliance and fair decision-making.Innovate Solutions: Develop and implement innovative initiatives to reduce homelessness, improve the quality and reduce the cost, and increase access to suitable housing options in a challenging market.Build Partnerships: Forge strong, collaborative relationships with internal teams, elected members, and external agencies (statutory and voluntary) to make homelessness prevention a shared responsibility.This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. It is also a regulated activity and will be subject to a Children and Adults Barred List check. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.This role attracts an additional payment in recognition of the responsibility for oversight and day-to-day management of the Temporary Accommodation Service. Pending completion of the formal evaluation process, an additional payment of £4,500 per annum pro rata will apply.Interviews will take place on 3rd and 4th November 2026