HR Administrator

Location: London Head Office, Holloway Road

Hours: Monday to Friday, 9:00am to 5:30pm

Reports to: Head of People

At Ottolenghi, our people are at the heart of everything we do. We're looking for an organised, proactive and people-focused HR Administrator to join our People Team and help create a positive employee experience across our restaurants, delis and Head Office teams.

This is an exciting opportunity for someone looking to build or develop a career in HR within a fast-paced hospitality environment. As the first point of contact for many HR queries, you'll play a vital role in ensuring our people feel supported throughout their journey with us, from recruitment and onboarding through to development and employee engagement.

If you're highly organised, detail-oriented, enjoy working with people, and love the idea of being part of a growing hospitality business, we'd love to hear from you.

What you'll be doing:

You'll help us attract and welcome exceptional people to our business by:

• Coordinating interviews and candidate communications
• Posting job advertisements across multiple platforms
• Preparing and issuing offer letters and employment contracts
• Completing pre-employment checks, including right-to-work and references
• Maintaining onboarding materials and ensuring a smooth new starter experience

You'll support payroll by:

• Process employment changes including salary updates, role changes and absence records
• Support the administration of Tronc
• Respond to employee payroll queries and escalate where appropriate
• Help ensure payroll information is accurate and submitted on time

You'll be a key support to the people team by:

• Maintaining accurate employee records and ensuring GDPR compliance
• Preparing a variety of HR documentation including contract changes and leaver paperwork
• Taking notes in formal meetings such as disciplinary, grievance and investigation meetings
• Monitoring probation periods and review dates
• Managing the People Team inbox and employee reference requests
• Keeping organisational charts and contract trackers up to date
• Assisting with policy administration and people-related processes
• Answer and manage HR queries via phone and email
• Support office administration for the People Team
• Assist with HR projects and continuous improvement initiatives

You'll support our commitment to helping people grow by:

• Coordinating training sessions and maintaining the training calendar
• Managing attendance records and training administration
• Uploading and maintaining learning content on All Gravy
• Monitoring compliance training completion rates and issuing reminders
• Supporting talent review processes and maintaining talent data

You'll help us celebrate our people by:

• Coordinating birthday and work anniversary recognition
• Organising cards and gifts
• Supporting employee reward and recognition initiatives
• Helping to create positive employee experiences across the business

We're looking for someone who is enthusiastic about HR and enjoys working in a busy, people-focused environment.

You'll ideally have:

• Previous administration experience, ideally in HR or hospitality
• A genuine interest in developing a career within Human Resources
• CIPD Level 5 qualification (or currently studying towards it) preferred

Skills and Experience:

• Exceptional attention to detail and organisational skills
• Strong written and verbal communication skills
• Friendly, approachable and professional manner
• Ability to manage multiple priorities in a fast-paced environment
• High level of confidentiality and discretion
• Confidence working with data and systems
• Good Microsoft Office skills, particularly Excel and Word
• Positive, resilient and adaptable approach to work
• A proactive mindset and willingness to learn

Why Ottolenghi?

At Ottolenghi, we believe great hospitality starts with great people. You'll join a supportive, collaborative People Team where you'll have the opportunity to learn, develop and make a real impact across the business.

This role is ideal for someone looking to take the next step in their HR career and gain broad exposure across all aspects of the employee lifecycle within a well-loved and growing hospitality brand.

Ready to grow your HR career with us? We'd love to hear from you.