Interface Services Administrator UCR/VW

Job summary

Are you a highly organised and proactive individual with a passion for supporting healthcare services? We are looking for a dedicatedCoordination Support Administratorto join ourUrgent Community Response (UCR) Teams), working cross site you will need to be able to work out of either our Eastbourne or Hastings bases.

These vital roles are key to the smooth and efficient delivery of community care, enabling patients to receive homecare support that prevent hospital admissions and enables earlier hospital discharge. You will be at the core of our fast-paced service, coordinating patient visits and overseeing caseload management with support from Duty Coordination Leads.

Main duties of the job

The post holder will provide valuable administrative support to these teams, with responsibility for a range of tasks including; answering catheter phones, managing the ordering of uniform, clinical stock, PPE and office supplies, managing staff personnel files, supporting with data extraction and contributing to daily reports, as well as providing ad hoc administrative support to staff as required. The post holder will work closely with administrative colleagues as well as Team Leads and Service Managers in order to contribute to efficient and effective processes across the services.

About us

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Job responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person specification

Qualifications

Essential

• Educated to GCSE level or equivalent including A*-C Maths and English

Desirable

• Recognised IT and/ or typing qualification

Experience

Essential

• Previous administrative experience in a busy office environment.
• Record keeping and filing systems
• Experience extracting & manipulating data to produce reports

Desirable

• Prioritisation of workload
• Experience working in a multi disciplinary environment

Skills

Essential

• Good verbal & written communication skills
• Knowledge of data protection and confidentiality
• Good organisational skills

Desirable

• Familiarity with medical / technical / other relevant terminology