IT Asset Officer

Job summary

In the challenging arena of IM&T within the NHS, the Trust is leading in the development of electronic digital clinical systems through the implementation and development of its eRecord Programme.

With a strategic IM&T Programme in place our plans are to implement high quality solutions that deliver the benefits required to support the clinical and operational services of the Trust and the wider community.

With the increasing dependence on IM&T within the organisation and the introduction of new systems, we are seeking to recruit the above post, adding to the existing Infrastructure and Desktop Support teams.

• Interview Date: 10 November 2026
• 37 Hours 30 Minutes/Week
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy

Main duties of the job

The post holder will provide comprehensive IT procurement, asset management and technical support services across the Trust. Responsibilities include assessing departmental IT equipment requirements, obtaining quotations, raising and progressing orders through the Trust's IT requisition process, and ensuring the timely resolution of supply and invoice-related queries. The role requires effective liaison with requisitioning departments, procurement, supplies and finance teams to maintain clear communication and support efficient service delivery.

The successful candidate will identify cost-effective purchasing options and potential savings opportunities while supporting the management of IT stock, asset databases and associated documentation. In addition, the post holder will assist with the configuration, installation, maintenance and troubleshooting of PC hardware, software, peripheral devices and mobile technologies across the Trust, ensuring equipment is deployed and maintained to agreed standards and supporting the delivery of a reliable IT service to staff.

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

• Royal Victoria Infirmary (RVI)
• Freeman Hospital
• Newcastle Dental Hospital
• Cramlington Manor Walks
• Urgent treatment centres
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Job responsibilities

Assesses requirements, acquires quotes for and progresses orders through the trust IT requisition process Investigates and solves supply related problems by ensuring that invoice queries relating to orders placed by the team are resolved satisfactorily within set target times Maintains effective communication between requisitioning departments, supplies teams and finance teams via direct queries or supplies system updates. Suggests sources of supply / saving opportunities to departments Assists in configuring and providing support for all PC equipment, software and mobile devices throughout the trust including installation and troubleshooting of PC hardware, software and peripheral devices.

Manages and maintains IT stockrooms, asset database and documentation as appropriate to the role

Person specification

Qualifications & Education

Essential

• NVQ Level 4 or equivalent level qualification or experience
• Experience of purchasing or inventory control within the NHS or similar organisation.
• A suitable level of education and computer skills

Desirable

• Full UK Driving Licence

Knowledge & Experience

Essential

• Experience in procurement role of a large complex organisation, preferably within the NHS.
• An excellent knowledge of products and suppliers used within the NHS

Desirable

• Experience of working in an Acute Hospital environment.

Skills & Abilities

Essential

• Good interpersonal and communication skills and the ability to work with colleagues at all levels in the organisation
• Good planning and organisational skills
• Good numeric and literacy skills
• An ability to provide professional advice and guidance to customers